Parserror with Elementor form

  • Resolved andersheli

    (@andersheli)


    2 years, 8 months ago

    Hi

    My website produces a parserror when trying to send with Elementor contact form. After contacting Elementor Support they found that the error is produced by Rank Math SEO. After contacting Rank Math they found that the error is caused by Post SMTP.

    When i deativate Post SMTP the form is functioning correct. When Post SMTP is activated the form gives a “parserror” message when i push the “send” button.

    • This topic was modified 2 years, 8 months ago by andersheli.
    • This topic was modified 2 years, 8 months ago by andersheli.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • A.Tariq

    (@arsalantariq)

    Hi @andersheli

    Hope you are doing good.

    Please share the DIAGNOSTIC LOG Report.

    Also, share the error screenshot and if possible share the use case so I can reproduce this issue on my staging site.

    Thanks

    Thread Starter andersheli

    (@andersheli)

    Hi and thanks

    Here is the image: https://ibb.co/wcD6BPP
    The image is from after hitting “send” in the contact form. The mail is sent and recived, but instead of redirecting to the “thank you page” i get the “x parserror”.

    Is this the DIAGNOSTIC LOG Report you are looking for? 

    Mailer: postsmtp
HostName: sjoklart.no
cURL Version: 7.47.0
OpenSSL Version: OpenSSL/1.0.2g
OS: Linux rakkestad 4.15.0-154-generic #161~16.04.1-Ubuntu SMP Mon Aug 2 17:35:20 UTC 2021 x86_64
PHP: Linux 7.4.18 en_US.UTF-8
PHP Dependencies: iconv=Yes, spl_autoload=Yes, openssl=Yes, sockets=Yes, allow_url_fopen=Yes, mcrypt=No, zlib_encode=Yes
WordPress: 5.9.2 nb_NO UTF-8
WordPress Theme: Hello Elementor Child
WordPress Plugins: Child Theme Configurator, Customer Reviews for WooCommerce, Elementor Pro, Elementor, Site Kit by Google, Imagify, JetBlocks For Elementor, JetEngine, JetSearch For Elementor, JetSmartFilters, JetTabs For Elementor, JetWooBuilder For Elementor, Klarna Checkout for WooCommerce, Klarna On-Site Messaging for WooCommerce, Klarna Order Management for WooCommerce, Meta Tag Manager, Post SMTP, Rank Math SEO, TranslatePress - Multilingual, UpdraftPlus - Backup/Restore, WooCommerce, WP Rocket
WordPress wp_mail Owner: /var/www/1/545282/www/wp-content/plugins/post-smtp/Postman/PostmanWpMailBinder.php
WordPress wp_mail Filter(s): TRP_Translation_Render->wp_mail_filter, wp_staticize_emoji_for_email, PostsmtpMailer->get_mail_args
WordPress phpmailer_init Action(s): PostsmtpMailer->phpmailer_smtp_init
Postman: 2.0.24
Postman Sender Domain (Envelope|Message): sjoklart.no | sjoklart.no
Postman Prevent Message Sender Override (Email|Name): No | No
Postman Active Transport: SMTP (smtp:tls:login://tornado.email:587)
Postman Active Transport Status (Ready|Connected): Yes | Yes
Postman Deliveries (Success|Fail): 146 | 7

    ‘

    Thanks again!

    Regards
    Anders

    • This reply was modified 2 years, 8 months ago by andersheli.
    A.Tariq

    (@arsalantariq)

    @andersheli

    Thanks, I will reproduce this and will get back to you soon.

    Thanks

    Plugin Support M Haseeb

    (@haseeb0001)

    @andersheli

    We are unable to reproduce the mentioned issue on our staging site. It seems like the theme or some other plugin is conflicting with the Our plugin Can you change the theme to WordPress default 2022 or deactivate the plugins one by one and check if the issue still persists or not.

    Thanks

Viewing 4 replies - 1 through 4 (of 4 total)
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