Parse error when trying to install

  • Resolved zelda013

    (@zelda013)


    8 years, 8 months ago

    I’m trying to install wordpress on a new site. I first attempted to install manually, since I didn’t succeed I tried the automatic install proposed by my hosting service (online.net), but I still get the same problem, whenever I try to access the admin console via https://lesbeauxebooks.com/wp-admin/ i get a 500 error or else this message :

    Parse error: syntax error, unexpected T_OBJECT_OPERATOR in index.php on line 103

    I’ve tried deleting all the files and re-uploading them, both manually and via the installer, but I can’t get it to work, and I’ve checked the logs but there is no mention of error in them.

    Please help, I’ve been going around in circles for 2 days now and I’m going crazy.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Moderator t-p

    (@t-p)

    Internal server errors are usually described in more detail in the server error log. If you have access to your server error log, generate the error again, note the date and time, then immediately check your server error log for any errors that occurred during that time period. If you don’t have access to your server error log, ask your hosting provider to look for you.

    Thread Starter zelda013

    (@zelda013)

    I have access to logs but there is no mention of errors in them. Below is the log for today.

    The error I just got is not the basic 500 server error, the /wp-admin page sent me to this url :
    https://lesbeauxebooks.com/wp-admin/upgrade.php?_wp_http_referer=%2Fwp-admin%2F

    and i got this error :

    Parse error: syntax error, unexpected T_STRING, expecting T_OLD_FUNCTION or T_FUNCTION or T_VAR or ‘}’ in entry.php on line 61

    No login was displayed or any legitimate page content at all so far.

    Log : access.log obtained via ftp

    https://www.lesbeauxebooks.com:80 82.67.199.250 – – [11/Mar/2016:00:08:21 +0100] “GET /wp/wp-admin/install.php HTTP/1.0” 200 440 “-” “Mozilla/5.0 (Windows NT 6.3; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/48.0.2564.116 Safari/537.36”
    https://www.lesbeauxebooks.com:80 82.67.199.250 – – [11/Mar/2016:00:08:27 +0100] “GET /wp/wp-admin/install.php HTTP/1.0” 200 440 “-” “Mozilla/5.0 (Windows NT 6.3; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/48.0.2564.116 Safari/537.36”
    https://www.lesbeauxebooks.com:80 82.67.199.250 – – [11/Mar/2016:01:02:01 +0100] “GET / HTTP/1.0” 200 723 “-” “Mozilla/5.0 (Linux; U; Android 4.1.2; fr-fr; GT-I9100 Build/JZO54K) AppleWebKit/534.30 (KHTML, like Gecko) Version/4.0 Mobile Safari/534.30”
    https://www.lesbeauxebooks.com:80 151.80.31.125 – – [11/Mar/2016:06:30:59 +0100] “GET /robots.txt HTTP/1.0” 404 474 “-” “Mozilla/5.0 (compatible; AhrefsBot/5.0; +https://ahrefs.com/robot/)”
    lesbeauxebooks.com:80 45.79.89.188 – – [11/Mar/2016:09:21:41 +0100] “HEAD / HTTP/1.0” 200 299 “https://uptime.com/lesbeauxebooks.com” “Mozilla/5.0 (compatible; Uptimebot/1.0; +https://www.uptime.com/uptimebot)”
    lesbeauxebooks.com:80 37.187.159.92 – – [11/Mar/2016:12:18:56 +0100] “GET /wp-login.php HTTP/1.0” 404 472 “-” “Mozilla/5.0 (Windows NT 6.0) AppleWebKit/537.1 (KHTML, like Gecko) Chrome/23.0.1271.6 Safari/537.11”
    lesbeauxebooks.com:80 37.187.159.92 – – [11/Mar/2016:12:18:56 +0100] “GET /administrator/ HTTP/1.0” 404 474 “-” “Mozilla/5.0 (Windows NT 6.0) AppleWebKit/537.1 (KHTML, like Gecko) Chrome/23.0.1271.6 Safari/537.11”
    lesbeauxebooks.com:80 37.187.159.92 – – [11/Mar/2016:12:18:56 +0100] “GET /admin.php HTTP/1.0” 404 469 “-” “Mozilla/5.0 (Windows NT 6.0) AppleWebKit/537.1 (KHTML, like Gecko) Chrome/23.0.1271.6 Safari/537.11”
    https://www.lesbeauxebooks.com:80 82.67.199.250 – – [11/Mar/2016:14:52:29 +0100] “GET /wp/ HTTP/1.0” 302 356 “-” “Mozilla/5.0 (Windows NT 6.3; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/48.0.2564.116 Safari/537.36”
    https://www.lesbeauxebooks.com:80 82.67.199.250 – – [11/Mar/2016:14:52:30 +0100] “GET /wp/wp-admin/install.php HTTP/1.0” 200 440 “-” “Mozilla/5.0 (Windows NT 6.3; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/48.0.2564.116 Safari/537.36”
    https://www.lesbeauxebooks.com:80 82.67.199.250 – – [11/Mar/2016:14:52:30 +0100] “GET /favicon.ico HTTP/1.0” 404 475 “https://www.lesbeauxebooks.com/wp/wp-admin/install.php” “Mozilla/5.0 (Windows NT 6.3; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/48.0.2564.116 Safari/537.36”
    https://www.lesbeauxebooks.com:80 82.67.199.250 – – [11/Mar/2016:14:53:09 +0100] “GET /wp/wp-admin/install.php HTTP/1.0” 200 440 “-” “Mozilla/5.0 (Windows NT 6.3; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/48.0.2564.116 Safari/537.36”
    https://www.lesbeauxebooks.com:80 82.67.199.250 – – [11/Mar/2016:14:53:09 +0100] “GET /favicon.ico HTTP/1.0” 404 475 “https://www.lesbeauxebooks.com/wp/wp-admin/install.php” “Mozilla/5.0 (Windows NT 6.3; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/48.0.2564.116 Safari/537.36”
    lesbeauxebooks.com:80 82.67.199.250 – – [11/Mar/2016:15:35:50 +0100] “GET /wp-admin/ HTTP/1.0” 500 815 “-” “Mozilla/5.0 (Windows NT 6.3; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/48.0.2564.116 Safari/537.36”
    lesbeauxebooks.com:80 82.67.199.250 – – [11/Mar/2016:15:35:51 +0100] “GET /favicon.ico HTTP/1.0” 200 366 “https://lesbeauxebooks.com/wp-admin/” “Mozilla/5.0 (Windows NT 6.3; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/48.0.2564.116 Safari/537.36”
    https://www.lesbeauxebooks.com:80 82.67.199.250 – – [11/Mar/2016:15:37:24 +0100] “GET / HTTP/1.0” 200 723 “-” “Mozilla/5.0 (Windows NT 6.3; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/48.0.2564.116 Safari/537.36”
    https://www.lesbeauxebooks.com:80 82.67.199.250 – – [11/Mar/2016:15:37:24 +0100] “GET /css/styles.css HTTP/1.0” 200 1125 “https://www.lesbeauxebooks.com/” “Mozilla/5.0 (Windows NT 6.3; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/48.0.2564.116 Safari/537.36”
    lesbeauxebooks.com:80 82.67.199.250 – – [11/Mar/2016:15:37:31 +0100] “GET /favicon.ico HTTP/1.0” 500 815 “https://lesbeauxebooks.com/wp-admin/” “Mozilla/5.0 (Windows NT 6.3; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/48.0.2564.116 Safari/537.36”
    lesbeauxebooks.com:80 82.67.199.250 – – [11/Mar/2016:15:37:34 +0100] “GET /wp-admin/ HTTP/1.0” 200 340 “-” “Mozilla/5.0 (Windows NT 6.3; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/48.0.2564.116 Safari/537.36”
    lesbeauxebooks.com:80 82.67.199.250 – – [11/Mar/2016:15:37:34 +0100] “GET /favicon.ico HTTP/1.0” 500 815 “https://lesbeauxebooks.com/wp-admin/” “Mozilla/5.0 (Windows NT 6.3; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/48.0.2564.116 Safari/537.36”
    lesbeauxebooks.com:80 82.67.199.250 – – [11/Mar/2016:15:38:16 +0100] “GET /wp-admin/ HTTP/1.0” 500 815 “-” “Mozilla/5.0 (Windows NT 6.3; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/48.0.2564.116 Safari/537.36”
    lesbeauxebooks.com:80 82.67.199.250 – – [11/Mar/2016:15:38:17 +0100] “GET /favicon.ico HTTP/1.0” 500 815 “https://lesbeauxebooks.com/wp-admin/” “Mozilla/5.0 (Windows NT 6.3; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/48.0.2564.116 Safari/537.36”
    lesbeauxebooks.com:80 82.67.199.250 – – [11/Mar/2016:15:38:18 +0100] “GET /wp-admin/ HTTP/1.0” 500 815 “-” “Mozilla/5.0 (Windows NT 6.3; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/48.0.2564.116 Safari/537.36”
    lesbeauxebooks.com:80 82.67.199.250 – – [11/Mar/2016:15:38:18 +0100] “GET /favicon.ico HTTP/1.0” 500 815 “https://lesbeauxebooks.com/wp-admin/” “Mozilla/5.0 (Windows NT 6.3; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/48.0.2564.116 Safari/537.36”
    lesbeauxebooks.com:80 82.67.199.250 – – [11/Mar/2016:15:38:20 +0100] “GET /wp-admin/ HTTP/1.0” 200 340 “-” “Mozilla/5.0 (Windows NT 6.3; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/48.0.2564.116 Safari/537.36”
    lesbeauxebooks.com:80 82.67.199.250 – – [11/Mar/2016:15:38:20 +0100] “GET /favicon.ico HTTP/1.0” 500 815 “https://lesbeauxebooks.com/wp-admin/” “Mozilla/5.0 (Windows NT 6.3; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/48.0.2564.116 Safari/537.36”
    lesbeauxebooks.com:80 82.67.199.250 – – [11/Mar/2016:15:38:29 +0100] “GET /wp-admin/ HTTP/1.0” 500 815 “-” “Mozilla/5.0 (Windows NT 6.3; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/48.0.2564.116 Safari/537.36”
    lesbeauxebooks.com:80 82.67.199.250 – – [11/Mar/2016:15:38:29 +0100] “GET /favicon.ico HTTP/1.0” 500 815 “https://lesbeauxebooks.com/wp-admin/” “Mozilla/5.0 (Windows NT 6.3; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/48.0.2564.116 Safari/537.36”
    lesbeauxebooks.com:80 82.67.199.250 – – [11/Mar/2016:15:45:30 +0100] “GET /wp-admin/ HTTP/1.0” 200 340 “-” “Mozilla/5.0 (Windows NT 6.3; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/48.0.2564.116 Safari/537.36”
    lesbeauxebooks.com:80 82.67.199.250 – – [11/Mar/2016:15:45:30 +0100] “GET /favicon.ico HTTP/1.0” 500 815 “https://lesbeauxebooks.com/wp-admin/” “Mozilla/5.0 (Windows NT 6.3; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/48.0.2564.116 Safari/537.36”
    lesbeauxebooks.com:80 82.67.199.250 – – [11/Mar/2016:15:45:34 +0100] “GET /wp-admin/ HTTP/1.0” 500 815 “-” “Mozilla/5.0 (Windows NT 6.3; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/48.0.2564.116 Safari/537.36”
    lesbeauxebooks.com:80 82.67.199.250 – – [11/Mar/2016:15:45:34 +0100] “GET /favicon.ico HTTP/1.0” 500 815 “https://lesbeauxebooks.com/wp-admin/” “Mozilla/5.0 (Windows NT 6.3; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/48.0.2564.116 Safari/537.36”
    lesbeauxebooks.com:80 82.67.199.250 – – [11/Mar/2016:16:00:03 +0100] “GET /wp-admin/ HTTP/1.0” 500 815 “-” “Mozilla/5.0 (Windows NT 6.3; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/48.0.2564.116 Safari/537.36”
    lesbeauxebooks.com:80 82.67.199.250 – – [11/Mar/2016:16:00:03 +0100] “GET /favicon.ico HTTP/1.0” 200 366 “https://lesbeauxebooks.com/wp-admin/” “Mozilla/5.0 (Windows NT 6.3; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/48.0.2564.116 Safari/537.36”

    Moderator t-p

    (@t-p)

    try MANUALLY updating. Download a fresh copy of the WordPress .zip file to your computer, unzip it, and use that to copy up all files and folders EXCEPT the wp-config.php file and the /wp-content/ directory. You may need to delete the old wp-admin and wp-includes folders and files on your server before uploading the new ones. Read the Manual Update directions first.
    – Backup: If you haven’t already done, always backup everything (including your database) before doing any actions, just in case something really goes wrong.

    Thread Starter zelda013

    (@zelda013)

    Thanks for all your help Tara. I did also try manually updating everything but the wp-config file, it didn’t help, but now i know why:

    I contacted the support of my hosting company and discovered that although my console displayed “php 7” i was actually on a server using an old version of php which is not compatible with wordpress. They moved my site to a different server and everything works fine now.

    Lesson learned: call the hosting company first.

    Moderator t-p

    (@t-p)

    Glad to know it ??

Viewing 5 replies - 1 through 5 (of 5 total)
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