Parse error, help needed

  • I’m not good at web design and know only general aspects, so sorry if I don’t provide some necessary info. I entered my site as an admin and found that there is an update for the WordPress plugin. Of course, I pressed the update button and voila… my site doesn’t work at all – it says this: Parse error: syntax error, unexpected ‘[‘ in /var/www/u0365726/data/www/krutik-kids.ru/wp-content/plugins/anti-spam/anti-spam.php on line 50
    PLEASE HELP!

    • This topic was modified 4 years, 6 months ago by maxe123.

    The page I need help with: [log in to see the link]

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  • Hey maxe123,

    Sorry to hear you’re having this issue. No need to apologize for not knowing some things. We all started somewhere. ??

    Access your server via SFTP or FTP, or a file manager in your web hosting account’s control panel.

    You need to look for the “krutik-kids.ru/wp-content/plugins/” folder. Delete the “anti-spam” folder that should be in the “plugins” folder. That should let your site work again.

    You can then reinstall the plugin using this guide on how to install a WordPress plugin.

    Please let me know if you need any further help!

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