parameter_unknown – level3

  • Resolved mammadz

    (@mammadz)


    2 years, 7 months ago

    On my stripe dashboard I see the following:

    POST /v1/payment_intents/pi_<removed>/confirm
    parameter_unknown – level3
    Received unknown parameter: level3

    I see a subsequent API call without the level3 section that succeeded and ultimately the payment succeeded.

    What does this level3 error mean? And what functionality am I missing because this is failing.

    Thanks.

Viewing 1 replies (of 1 total)
  • Plugin Support Daniyal Ahmed (a11n)

    (@daniyalahmedk)

    Hi there,

    To clarify, the only error you are seeing in your Stripe logs is the level 3 error?

    If that’s the case, then there is no need to panic or change anything.

    Basically, that means that WooCommerce is trying to send level 3 (product level info) to your Stripe account, and that is not enabled in your Stripe account.

    WooCommerce will then followup with an immediate second attempt to process without level 3 if level 3 is not enabled on the account.

    Best,

    There should not be repeated entries of it constantly trying to send level 3 data.

    Please let us know if you see many entries of this error, or if you are seeing another error altogether.

Viewing 1 replies (of 1 total)
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