• Resolved cybersec8722

    (@cybersec8722)


    Hi There,

    I have installed the hustle plugin. Created the popup and such, but since I deployed it, my parallax slider in my home page is not displaying the pictures anymore. I have also an Iframe at the bottom of the page that is not displaying its content since plugin activation. My template is built with cherry framework (parent and child theme).

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • Hello @cybersec8722

    Hope you are doing well!

    I’ve installed Cherry Framework on my end and could not replicate the same issue. Please let us know are you using any custom templates?

    Would you please also confirm that with all plugins deactivated, besides the Hustle plugin, the issue is still there? If not, please run a test for conflict, activate one plugin at a time till the issue will be back. Let us know which plugin has caused it.

    Please let us know the Iframe code used on your site so we could test it on our end.

    Please advise,

    Cheers,
    Nastia

    Thread Starter cybersec8722

    (@cybersec8722)

    Hello,

    Thank you for your reply.
    Im using cherry framework with a custom template.

    Here is the knowledge based (https://www.templatemonster.com/help/quick-start-guide/wordpress-themes/master/index_en.html?_ga=2.258003146.1317439402.1541780413-1349040826.1541638148#plugins_widgets) not sure if it helps, maybe for you to have an overview of the installation process. I have already run the test conflict. And the issue triggers after activating hustle plugin.
    I have also contacted template monster support which told me that they could not help, due to the issue is with a plugin they do not support. Just to re-describe properly the issue, as soon as my hustle plugin is activated, all content using parallax slider, as issue, slider images from my home page, are greyed out and my iframe at the is empty. Strange thing I’ve noticed is that on the About us page, the iframe is working.Here is the iframe code:

    <p>[lazy_load_box effect=”slidetop”]</p>
    <p>[title_box title=”Attacks in Real time”]</p>
    <p><script>
    $(document).ready(function(){
    ? ?$(‘#iframe’).attr(‘src’, ‘https://threatmap.fortiguard.com&#8217;);
    });
    </script> <iframe id=”iframe” name=”myIframe” width=”800″ height=”385″ frameborder=”5″></iframe></p>
    <p>[frame align=”left”]</p>
    <h6><span style=”color: #3498db;”>User & Security Management</span></h6>
    <p>User and security policy management consist of setting up configuration in order to provide more control and visibility into system management settings and user activities. Mitigate risk by managing your security policy effectively.</p>
    <p>Twitter, Facebook and LinkedIn</p>
    <p>[/frame]</p>
    <p>[/lazy_load_box]</p>

    Thanks again for your support.
    Best Regards

    Thread Starter cybersec8722

    (@cybersec8722)

    Hi There,

    I have also found something very strange, if I go to customize my theme, all the content is here.

    Plugin Support Dimitris – WPMU DEV Support

    (@wpmudev-support6)

    Hello @cybersec8722,
    hope you’re doing well!

    Could you please send me an email to [email protected] using this template:

    Subject: “Attn: Dimitris

    Message: link back to this thread for reference

    Keep in mind the subject line as ensures that it gets assigned to me.
    Thank you,
    Dimitris

    Thread Starter cybersec8722

    (@cybersec8722)

    Hello Dimitris,

    Email sent thank you and plugin is activated.

    Best Regards

    Thread Starter cybersec8722

    (@cybersec8722)

    Hello Dimitris,

    I Have contacted my theme developer from template monster and they cannot support this incident, as the JS queries errors are thrown when the third party plugin (hustle) is activated.

    Could you please be so kind and get back to me when possible?

    Thank you very much.

    Best Regards

    Thread Starter cybersec8722

    (@cybersec8722)

    Hello,

    I have noticed that the issue occurs only when the pop up or embed is Live in test mode the issue do not appear.

    I have left the test pop up activated on the web for you to see with chrome or firefox inspectors the JSqueries errors.

    Thanks again for your support.

    Best Regards

    Thread Starter cybersec8722

    (@cybersec8722)

    Deactivating the plugin and choosing an alternative, until I receive a return from support.

    Thank you.

    Best Regards

    Plugin Support Dimitris – WPMU DEV Support

    (@wpmudev-support6)

    Hello @cybersec8722

    I’m sorry for the late response, just replied to your email. ??

    Thank you,
    Dimitris

    Hello @cybersec8722

    Trust all is well!

    We’ve not heard from you in a while. I’ve marked this ticket as resolved for now, but if you need anything else at all, we’re here for you, please just reopen the ticket or create a new one.

    Have a good day!

    Cheers,
    Nastia

Viewing 10 replies - 1 through 10 (of 10 total)
  • The topic ‘Parallax slider images & iframe’ is closed to new replies.