Parallax section block not supported

  • Resolved hhgk

    (@hhgk)


    6 months, 1 week ago

    Hi,

    I have created a website with your nice parallax section block using it for all header images. But since some time it works in frontend but in backend I get the error “Your website does not support the “Parallax Section” block. You can try to install this block, convert it into an individual HTML block or remove it completely.”
    I have tried to deactivate and reactivate the plugin: no change.
    I also can not add a new parallax section block. It’s just not available.

    I’m working with the current version of WordPress 6.6.2

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Charles Cormier

    (@charlescormier)

    Hi @hhgk,

    It seems the Parallax Section block is uninstalled or deactivated. Please reinstall it so you can add the block again.

    Let me know if it works.

    Thank you!

    Plugin Author Charles Cormier

    (@charlescormier)

    Hi @hhgk,

    We haven’t received any updates from you since then. We’re reaching out to inquire whether your issue has been resolved or if you need any further assistance. Please let us know the update.

    Thread Starter hhgk

    (@hhgk)

    Hi Charles,

    the Parallax Section is installed und activated all the time. But since some time I get the above error anyhow.

    Plugin Author Charles Cormier

    (@charlescormier)

    Hi @hhgk,

    Could you please insert the parallax block on another page (test page)? And let me know if it works.

    Thank you!

    Plugin Author Charles Cormier

    (@charlescormier)

    Hi @hhgk,

    We haven’t received any updates from you since then. We’re reaching out to inquire whether your issue has been resolved or if you need any further assistance. Please let us know the update.

    Thank you!

Viewing 5 replies - 1 through 5 (of 5 total)
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