parallax effect not working well on mobile device

  • Resolved blueberryfocus

    (@blueberryfocus)


    8 months, 3 weeks ago

    Hello ??

    On my website I use the parallax effect from RoyalAddons and it works perfectly on the PC version of my website. However, as soon as you view the website on your cell phone, it no longer works as intended. The background jerks.
    How can I solve this problem?

    Friendly Regards
    Angelique

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Contributor Givi WP Royal Support

    (@ggedenidze1982)

    Hi,
    First, thank you for choosing our theme and service.
    Sorry for the late reply.

    Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: [email protected]

    Also, navigate to Tools > Export – choose All Content click on Download Export File, and then send this file to our email – [email protected] as well.

    We will analyze your system and replicate the same case. This will help us to debug the issue much easier and provide a faster solution.

    P.S. Please don’t forget to mention the support URL from www.remarpro.com

    Kind regards,
    Givi

Viewing 1 replies (of 1 total)
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