Paid version support not working

  • How can I get support for the paid version of the plugin?

    I have contacted paid support email but not getting any responses

    • This topic was modified 1 year, 6 months ago by vecoda.
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  • Same. I convinced a client to buy Globus Plus so that we could open support tickets. I have done this in the past, and gotten prompt replies from Alex G. Over the last month, I’ve sent more than 5 emails to [email protected] and never heard back from any of them. And obviously you opened this two months ago, and there wasn’t even a reply here. I would say wpglobus is effectively abandonware.

    Thread Starter vecoda

    (@vecoda)

    Yet the last plugin update was in mid-June, so there was some activity there. But zero support for paid users – not a good sign.

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