Paid Support form rejected

  • Resolved dleeward

    (@dleeward)


    4 years, 4 months ago

    I filled out a support form for my paid account and received an email with the following text: Unauthenticated email is not accepted due to the sending domain’s SPF policy.

    Is there an alternative method to contact support?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Claude

    (@claudeschlesser)

    Hi Dleeward,

    sorry for this issue, there is a problem with our JIRA instance and some emails have been rejected. We are currently working on this issue. I have also received your email in my personal mailbox and already send you ans answer.

    Best Regards,

    Plugin Author Claude

    (@claudeschlesser)

    Handled by private mail.

Viewing 2 replies - 1 through 2 (of 2 total)
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