Paid / Not Paid /Pending/ Cancelled

  • Resolved BlinkMDK

    (@jasontill0086)


    3 years, 3 months ago

    Since upgrading to the new payments processor, status of orders are returning incomplete and incorrect. this has caused manual checking of each transaction and wasted hours.

    So why tell us to update into chaos?
    submitted a support ticket through the widget with all the requested info and 4 days later still no one has even looked at it!

    Shocking.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Syde Joost

    (@joostvandevijver)

    Hello Jason,
    sorry for the late response, we are trying to respond to everybody as quick as we can, but it is not always possible to do that within 24 hours.

    As I also responded to your support ticket, we are aware of this issue and are working on the fix for the next release (1.5.1). Pending testing and release.

    Kind regards,
    Joost

    Thread Starter BlinkMDK

    (@jasontill0086)

    Thank you Joost for the update.

    I look forward to the next release.

    Plugin Support Syde Joost

    (@joostvandevijver)

    No problem. If you don’t mind I will place this thread on resolved. If the next release does not fix your problem, please let us know on the Service Desk ticket you opened, so we can take a closer look into your environment.

    Cheers,
    Joost

Viewing 3 replies - 1 through 3 (of 3 total)
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