Paid but not Get Premium Support

  • Resolved tohaitrieu

    (@tohaitrieu)


    8 years ago

    Dear Support

    I Paid for 6.99$ per month and get and email. I installed this plugin. Publish my app but it not show my logo, my splash screen in published app link.

    I sent a support email but not received reply.

    Please check and support for your customer.

    My site is https://isach.net

    Your customer support is very bad.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Dave Anthony

    (@mobilerockstar)

    Howdy,

    Thanks for your recent message.

    I’m very sorry if you didn’t get a reply.

    All customers are replied to within 24 hours.

    Where did you send your email to?

    Support requests must be sent to [email protected]

    – Dave

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    For pro or commercial product support please contact the author directly on their site. Which the author replied well with. ??

    As the author is aware, commercial products are not supported in these forums. As you are their customer I am sure they will have no problem supporting you there.

    I’m closing this topic. Please follow up with the author as he’s indicated.

Viewing 2 replies - 1 through 2 (of 2 total)
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