Paid booking not auto updating Event

Several things can be done/checked here:

– check your webserver logfiles for paypal ipn requests. For that, search for “eme_eventAction=paypal_notification” in your webserver logfiles
– activate paypal ipn debugging to file or email. For that, change in eme_payments.php the lines (around line 683):
$ipn->log_to_file = false;
$ipn->log_filename = ‘/path/to/ipn.log’;
or:
$ipn->log_to_email = false;
$ipn->log_email = ”;
– and/or use the hook eme_ipn_action (triggered only after valid ipn has been received)

Hi Franki

I checked with my host in the log files and there were no IPNs

2 questions:

1. One thing that I did find though it seems that Paypal does not instantly update my website there seems to be a lag maybe 10 minutes or more is that normal or is there a way to speed this lag up?

2. How can somebody be added into people when they dont have a booking and havnt paid?

for eg…
people screen shot – https://prntscr.com/cbmy0s
show all bookings screenshot – https://prntscr.com/cbmyba

If no IPN’s you should contact paypal and ask for assistance. Probably an account setting is wrong …
Concerning the people: you can delete a booking and/or add people manually in the list. In both cases that can result in people without bookings. That’s why the button is there to delete people without bookings ??

Thanks Franki

And about the lag update?

The system is working but there is a considerable lag between Paypal receiving and the site updating the PAID status anyway to speed this up form my end?

If you look in the logfiles and the paypal IPN request is arriving with e.g. a 10 minute delay after the booking was made, then there’s not much you or I can do.

Hi Jewseboy
I had the same problem, not sure if you got it fixed. but pls check your status of your paypal account, see if you have standard or premier account.
I have 2 paypal accounts, one premier and one upgraded to business.

when i changed my paypal email address from the premier over to business, it worked straight away and no problems at all.

seems EME requires a business paypal account to work properly