Pagination with Infinite Scroll

hi, do you have a link to test it?

I can set this up again but, needless to say, after 5 months I’ve kind of moved on from that, so will need to set it up specifically. I’m unlikely going to keep the test going if it’s going to take another 5 months to respond but, if it’s sooner, I can do if you wish.

hi David!
sorry but this is a free support forum and we do not always have time to answer all of our users!
we asked you if you have now a site with The Box Theme active, to make some tests.

Thanks. But free support doesn’t need to mean terrible, slow support.

Does your lack of answer mean that you would like me to set this up to test or are you willing to do this yourself (I wouldn’t have though switching on Infinite scroll on one of your own test systems would be too hard)?

free support means that all the community (not only the theme author) give support for free. it’s not our responsibility if no one have answered you.

Absolutely – you’re not obliged to give ANY support but I don’t have a technical “I don’t know how to do this” query but raising a bug. As much as the support community (which includes me) can assist, this is beyond their means. But, yea, you don’t have to support this free product. But bear in mind this is your public face – as a business trying to sell a premium product providing good, timely support for their free product would look really good and make people more entice to buy.

I’ll set this post to “resolved”, even though it’s not, because I can see that this isn’t going to go anywhere.

Thanks anyway.

hi,
support fails when users just want to argue with us.
(and your support question was not about a bug of the theme, but about third-party plugins)

• This reply was modified 8 years, 5 months ago by Fabio Rubioglio.