Pagination and Icon in all listing did not work.

Hi @shazliyana97

Thank you for reaching out about this. I’m Garret from the customer success team and I’m sorry to hear that you’re having a problem here. I’ll be happy to help!

Since I haven’t been able to reproduce this on my test site, will you check if you have the same issue under these conditions?

• all other plugins deactivated
• any custom code removed
• WP 2020 theme active
• running the current version of the Business Directory Plugin
• running the current version of WordPress
• all site, server, and browser caches cleared

You can find more detail on how to find a conflict in the docs.

If you do have the same issue under those conditions, please let me know. I’ll also need specific steps to see the issue that you’re seeing, as well as a listing showing where this is happening.

Best,

Hi, I have found which plugin that are causing this issue…
It is sitepress multilingual cms. But I couldn’t find a way to make it work…

Also, the weird icon on the category is still appearing… its showing eye icons..
https://prnt.sc/nDqhz2cY-Fyn

Hey @shazliyana97

Thanks for providing that helpful information.

Can you please provide steps on how to reproduce the problem with WPML, including screenshots of what you see and link(s) to the right pages to start from?

As for the logo, which logo is the issue? The one next to the Level G field or the one below?

Please let me know!

Best,

Hi, Thanks for the reply.

We always have WPML in our website. I already set tick directory plugin for the plugin to be translatable as well. but the pagination still doesn’t work. This is the link of the page.

It’s the eye logo beside the eye care. https://prnt.sc/UdIb1bb_6VBD.
i put this at the section at backend la la-map-marker, but the icon is still the same.

Thank you

Hi @shazliyana97

Thanks for that helpful information.

After taking a closer look at this, I believe these may be more of a theme issue than an issue with WPML.

I haven’t been able to reproduce the pagination issue on my site with the latest versions of WPML and Business Directory. Could you please try this with a default WordPress theme enabled?

As for the icon, I’m not sure where this is coming from, but our plugin doesn’t use Line Awesome icons. We are only compatible with Font Awesome and Dashicons at this time so this isn’t something that’s coming from our plugin.

Please test this with a default WordPress theme and let me know the results.

Best,

Hi team, but currently im using twenty-nineteen theme. which is wordpress default theme. The only time it works with the plugin is only when i uninstalled the wpml plugins.

Do i have to follow this instruction even if i dont want to translate the page?

Thank you..

• This reply was modified 2 years, 9 months ago by shazliyana97.

Hey @shazliyana97

Thanks for all the helpful information so far!

No, you don’t need to follow that guide if you aren’t translating your listings or directory pages.

Would you mind contacting our premium support so our team can take a closer look here? https://businessdirectoryplugin.com/contact/

Hope to hear from you soon.

Best,