• I am having issues with saving a particular page that was created an Elementor. I have done a a few pages now created in WordPress using the Elementor page builder. All all of these pages saved fine except for one. The page that I am having issues with has quite a bit of text. I create two or three separate text sections and it saves fine but when I add more sections with more text and when I click the save button it just keeps spinning and never saves. I have replicated this on other pages that I have created from scratch and it does the same exact thing but only on pages with a large amount of text.

    This happens Google Chrome, Firefox, and Internet Explorer.

    In Google Chrome I have the developers tools window open and on the console tab it shows an error. It say’s 406 (not acceptable) it is referencing jquery.is?ver=1.12.4:4admin/admin-ajax.php

    Can you tell me how I can fix this. I wanted to purchase the Pro version of this but if I continue to have problems I will need to go with a different page builder from another company.

    I appreciate your help on this matter. Thank you for your time.

Viewing 6 replies - 1 through 6 (of 6 total)
  • This has everything to do with your hosting environment. Something is throttling script execution when it exceeds a certain size. I have minimized this by disabling the heartbeat API (there is a few plugins to do this) but on some hosts you’d need to have them relax the restrictions and/or increase resources for what you are trying to achieve.

    Just on the side of advice, if you’re hitting thresholds you might consider toning down the content and splitting it among several pages which is likely to also provide a better page load experience to your visitors as well as the indexing bots that also grade your website.

    If you had Pro, you’d have the ability to do each section as a template so you are editing a small portion at a time and stay within your server’s minimums and then on your page you’d simply add in the Elementor Pro Widget which allows you to choose a template to load or you could use the template section shortcodes all inside a single text widget thus bypassing this problem.

    Also to clarify, you’d edit your sections individually within the template area but on your front end page, you’d use ePro shortcode or template widget to combine those sections and load them like a list. ePro will show you the shortcode to copy for each template. The template widget provides a drop down selection of all templates making it very convenient to also have dynamic content used in multiple places but edited in one place.

    • This reply was modified 7 years, 7 months ago by pingram. Reason: grammar
    • This reply was modified 7 years, 7 months ago by pingram.
    Thread Starter wrigley82

    (@wrigley82)

    Phillip,

    I talked with my host (Site5) and we experimented with what you had its said, and it did not make a difference. The support team at Site5 said that Elementor requires you to have MySQL 5.6. Site5 only uses MySQL 5.5. Could this be causing the issue of pages not in Elementor?

    I’m glad you mentioned your host. I had another client hosted at Site5 and we could not use their hosting unfortunately. They refused to recognize the issue was with their environment even when we sent the logs to prove it, so we left.

    I suspect you’re in the same boat and yes, the minimum requirements are there for a reason and I would not expect Elementor to operate at 100% level without at least meeting the minimums.

    Thread Starter wrigley82

    (@wrigley82)

    Phillips,

    I have created several pages using elementor and I really want to work. I have looked at other page builders and I really like the user interface of Elementor. Everything else works except for the page that has a lot of text. I think I’m going to try the Pro version. I’m a little reluctant to pay for the Pro version. Do you think what you have suggested to do regarding the templates and widgets will work?

    Say I have five paragraphs of information; could I make each paragraph a different template? And then on a page I would simply add all the template short codes and it will display as one and then I would be able to save the page without it having an error?

    Thread Starter wrigley82

    (@wrigley82)

    Is this basically what I need to do? I would separate the text into different templates and then paste each short code into a WordPress page?
    https://docs.elementor.com/article/97-embed-templates

    Yes, you can paste those shortcodes in the WordPress base editor area or you can use them inside Elementor as well. There are 3 ways to use Elementor Templates inside Elementor (there may be more ways using other widgets/methods).

    1) Paste the template shortcode inside a shortcode widget
    (yes you can have an Elementor template shortcode nested inside the Elementor builder)

    2) Paste the template shortcode(s) inside a text widget

    3) Using Elementor Pro’s template widget you can select which Elementor template to load without using a shortcode.

    Remember, they are only edit-able via the templates area but you can load them (without the heavy load of Elementors controls for each template) inside the Elementor editor and this will likely reduce your problem however I still recommend reducing the payload size of your content for best performance.

Viewing 6 replies - 1 through 6 (of 6 total)
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