Pages in edit mode didn’t reflect the set template

  • Resolved chiayenchiu

    (@chiayenchiu)


    11 months ago

    Hi, the issue I’ve encountered is when I was editing a page, I changed to another template on the right sidebar, but the page didn’t reflect the template I selected. However, it was reflected on preview mode.

    I’ve looked it up on google and found some people suggested clearing caches. I did as steps indicated, but it still didn’t work out.

    You can refer to the attached video here: https://drive.google.com/file/d/16116qcFl1eovAYez62yEqR8NrsbdiWYP/view?usp=sharing

    Hopefully someone could solve the problem, thank you!

Viewing 1 replies (of 1 total)
  • Theme Author CozyThemes

    (@cozythemes)

    Hello @chiayenchiu,

    Apologies for the delayed response. It would be more efficient to submit a support ticket through our website for assistance. Our team typically responds within 24 hours to support tickets. After reviewing the video you provided, we found no issues. The blank page setup is intentional, allowing users to customize their own designs according to their requirements.

    Regards,
    CozyThemes

Viewing 1 replies (of 1 total)
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