Pages don’t update

  • I have business account with wordpress.com (shepherdworkinprogress.com).

    Theme Donatics v.1.15.
    Wordpress v.5.3.
    King Composer plugin v.2.9
    KC Pro! plugin Version 1.9.4
    Licence 5xvfm0…..isep5s

    I am using King Composer and KC Pro!.

    Since Nov.18 I can’t update content on my pages. Clicking button “Update” (either WP native button of Saving with KC Pro!) shows message that page is saved, but actually all changes are lost. If I refresh the page in admin, all updates are gone and I see the content of the page which was there before update. I can’t edit existing text in KS sections. I can’t add new WP blocks.

    I tired, but no vain:

    – switching to default theme (Twenty-Nineteen)
    – disabling all other plugins except for King Composer
    – deactivated, deleted and re-installed King Composer plugin

    Nothing helped.

    The page works perfectly (saves updates) only if I disable King Composer plugin completely.

    I also see this error in Chrome console (with WP Query Monitor):

    file: wp-content/plugins/kingcomposer/includes/kc.actions.php
    line 750
    message: “Undefined index: content”
    stack: (3) [“kc_process_save_meta()”, “kc_ajax->switch_off()”, “do_action(‘wp_ajax_kc_switch_off’)”]

    Please, help.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Thread Starter fylh

    (@fylh)

    The issue is important, please reply.

    Thread Starter fylh

    (@fylh)

    I talked to wordpress.com support team. They eliminated any other possibilities other than King Composer plugin, which is causing my pages to fail to update. Please, reply to my message.

    I am having the same issues. I found that I can edit the back end and save it. when i go to the website, the page is updated, but the editor only sees older data. The problem comes when I need to edit the page again, the editor only loads the old data…

    Have you had any updates on this?

    • This reply was modified 5 years, 2 months ago by john4938.

    Has anyone found support anywhere? Does the paid plugin have support?

    Thread Starter fylh

    (@fylh)

    Sorry, @john4938 I didn’t find a solution. The way I solved it – developed website locally (KC plugin works on my local WP install) and uploaded whole website to the server. But, I can’t still edit the website.

    Thread Starter fylh

    (@fylh)

    @mykkal, I used al possible channels to get support from plugin authors, no reply, no help from them. Very disappointing.

    Wow…why is wordpress allowing them to publish their plugin if they don’t support it and its buggy. uggh

    Thats a annoying bug.

    I found a “workaround”. I made a new page, copied the code of the buggy site, saved (works!) and reloaded with the composer. It works, can save again.

    It seems the page is broken after many saves and a new one works again, but I don′t know.

Viewing 8 replies - 1 through 8 (of 8 total)
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