Pages don’t show under Visibility > Show/Hide dropdown

  • Resolved olywebdev

    (@olywebdev)


    2 years, 6 months ago

    We have the Classic Widget Screen enabled and the Pages Visibility enabled. This is Widget Options version 3.8.2 and WP version 5.9.3.

    When I go to Appearance > Widgets, then go to the Visibility tab > WordPress Pages section on any widget, no pages are shown under the Show/Hide dropdown:

    Screenshot of missing pages

    There’s no errors in the console and no errors in the PHP log. Tried clearing server cache too.

    Is there some sort of configuration I’m missing? Any help is much appreciated.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Mej de Castro

    (@mej)

    Hi @olywebdev

    Thanks for using Widget Options! I’m sorry to hear that you ran into an issue.
    Can you please try the following:
    1. Deactivate and delete the plugin
    2. Purge website cache
    3. Re-install the Widget Options plugin latest version 3.8.2.
    4. Check if the same warning occurs.

    Thank you and please let me know how it goes.

    Regards,
    Mej

    Plugin Author Mej de Castro

    (@mej)

    Hi @olywebdev

    We haven’t heard from you in a while. We hope you managed to resolve the case and use the plugin without issues. We will mark the case as resolved now, in case you are still experiencing any difficulties you can always reply here with more details on the matter.

    Thank you,
    Mej

    Thread Starter olywebdev

    (@olywebdev)

    Hi Mej,

    Sorry for the delay, I’ve followed your steps and that didn’t make any difference.

    Still no pages are shown under the Show/Hide dropdown.

    Let me know next steps.

    Thanks,

    Plugin Author Mej de Castro

    (@mej)

    Hi @olywebdev

    The plugin is probably having issue with the theme and/or other plugin.
    Can you please try to switch to WP 2022 theme and test if Widget Option visibility will work as intended? If the same issue resurface, let’s move to active plugins. Please deactivate all your active plugin except widget options, and then activate one plugin at a time while simultaneously checking Widget Option visibility?

    Thank you and please let me know how it goes.

    Regards,
    Mej

Viewing 4 replies - 1 through 4 (of 4 total)
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