pagelayer not loading in wordpress

Hello,

Sorry for inconvenience caused.

Kindly attach some screenshots of the browser console (Ctrl + Shift + J for chrome and Ctrl + Shift + K for firefox) when the issue occur as well as attach the link of the page which have this issue.

Regards.

I have a same problem but the console don′t show nothing.

https://parquexochitlgardenias.com.mx/?&pagelayer-live=1
https://parquexochitlgardenias.com.mx/wp-content/uploads/2021/05/unknown.png

The page I am trying to modify is this:
https://parquexochitlgardenias.com.mx/

• This reply was modified 3 years, 10 months ago by bocchaneko.

Hello,

Kindly clear the cache of your browser and also if you are using edge browser then try to use different browser such as chrome or firefox. Update the popularFX themes and plugins as well (If you are using popularFX).

This problem might be a conflict with another plugin on your website. Please try to deactivate the rest of your plugins and check whether the problem persists.
You can re-activate the plugins and change the theme back again after troubleshooting.

Please inform us the results.

Also check that any external code is added inside the header or footer which is causing the issue.

Regards.

when I close the error message the console shows this
https://media.discordapp.net/attachments/819510748727345192/843013802115072020/unknown.png?width=1052&height=592

I have already cleared the cache and tried other browsers, like my partner and we have not been able to. Our plugins are up to date and we have already tried deactivating and activating them one by one and neither.
Curiously, the only thing that we can open in the page layer editor is the header and the footer