Pagebuilder Layout and Blocks Lost

  • Resolved johnfederico2020

    (@johnfederico2020)


    4 years, 6 months ago

    Hi Guys,

    I spent 3-4 hours to create a landing page with Siteorigin page builder. Once I was finalizing it, the layout was lost. I deactivated all other plugins to check any conflict but still it’s not working. On the front end the layout is the same but on the backend, I no more have widgets and site origin layout. Please help.

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support Andrew Misplon

    (@misplon)

    Hi John

    Thanks for reaching out.

    Please, take a screenshot of the issue in WordPress, upload to imgur.com or any other sharing site and send us the link.

    Thread Starter johnfederico2020

    (@johnfederico2020)

    Here are the screenshots;

    https://imgur.com/WgwB9va (visual view)
    https://imgur.com/sOXXGYO (text view)
    https://imgur.com/8ZW4iUd (when I click on page builder view option. After selecting ok it copies nothing and opens blank layout)

    Plugin Support Andrew Misplon

    (@misplon)

    Thanks. This layout was built in the Block Editor but is currently being edited in the Classic Editor. The Classic Editor plugin allows for pages to be opened in Block or Classic view. This page needs to be opened in the Block Editor. If you’d like instructions to migrate this page to the Classic Editor, please, let us know.

    Try going to Pages, hover over the page in question, and click Edit (block editor).

    Thread Starter johnfederico2020

    (@johnfederico2020)

    Thanks for the quick reply Andrew. Actually I read somewhere that I need to install a classic editor in order to resolve this issue but it didn’t work. Now I disabled the classic editor plugin but still in the block editor I am facing the problem. Please see below ss.

    View post on imgur.com

    Plugin Support Andrew Misplon

    (@misplon)

    Thanks. On the right there are three vertical dots, try clicking that to open the menu and try the block recovery.

    Thread Starter johnfederico2020

    (@johnfederico2020)

    Got this after recovery. The layout is fine now but the boxes are not there so I can not edit it easily..The site origin template boxes are not visible.

    View post on imgur.com

    Plugin Support Andrew Misplon

    (@misplon)

    That’s preview mode in the Block Editor. Click on the block so the settings appear, click the pencil.

    View post on imgur.com

    Thread Starter johnfederico2020

    (@johnfederico2020)

    It worked.. Thanks you very much. You saved a lot of my time and hard work.

    Plugin Support Andrew Misplon

    (@misplon)

    Super, glad to hear you’ve made progress.

    I’m not sure what data was parsed that caused the Block Editor to fall into that recovery mode. If the issue occurs again, please, let us know. We’ll take a look at an export from the page and investigate from there.

    Cheers for now ??

Viewing 9 replies - 1 through 9 (of 9 total)
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