Page wp-admin/upload.php white by activating the plugin !!

  • Resolved calle81

    (@calle81)


    6 years, 5 months ago

    I installed the plugin and now when I go to the wp-admin/upload.php page the page is white. Even if you delete the plugin, the page remains white.

    Please help me solve the problem.

    Thank you.

    • This topic was modified 6 years, 5 months ago by calle81.
Viewing 6 replies - 1 through 6 (of 6 total)

  • Hi @calle81,

    If you have uninstalled and deleted Smush, it’s unlikely to be the cause of your issue.
    Could you please inspect the page using developer tools and see if there are any console errors showing? https://developers.google.com/web/tools/chrome-devtools/console/

    Cheers,
    Calum

    Thread Starter calle81

    (@calle81)

    The site works correctly, it does not work only on the wp-admin/upload.php (white) page of the dashboard.

    No error in console.

    Hi @calle81

    Could you please do a plugin conflict test by going through and deactivating each plugin one by one and checking each time if it resolves the issue with wp-admin/upload.php not loading. Also please try a different browser e.g. Chrome/Firefox/Safari

    Cheers,
    Calum

    Thread Starter calle81

    (@calle81)

    I tried to uninstall the installed penultimate plugin and give me this error: Fatal error: allowed memory size of 268435456 bytes sold out (attempt to allocate 130968 bytes) in /web/htdocs/www.********** * **. com/ home/wp-includes/load.php on line 189.

    P.S. However, before installing smush, the page worked.

    Thanks

    Plugin Support Imran – WPMU DEV Support

    (@wpmudev-support9)

    Hello @calle81

    Hope you’re doing well!

    This message means that there is not enough PHP memory to run a process. Please, in your php.ini file, add this line memory_limit =512M to increase the memory limit.

    Or add define('WP_MEMORY_LIMIT', '512M'); in the wp-config.php file.

    If this will not work, please try the suggestions described in this post:
    How to Increase the Maximum Upload and PHP Memory Limit in WordPress

    Let us know how it went!

    Cheers,
    Nastia

    Thread Starter calle81

    (@calle81)

    I had to restore wordpress and the database because the plugin had damaged me all. Thanks.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Page wp-admin/upload.php white by activating the plugin !!’ is closed to new replies.