Page won’t refresh or proceed after loging.

  • Resolved kingjulien

    (@kingjulien)


    2 years ago

    Hi, I have installed an LMS where students (subsrciber) need to login to proceed to their dashboard. Now the problem is, when they press login, their page will only refresh back to the login page, and it will not load to the next page, unless they manually refresh their page again.

    I have tried disabling W3 Cache Total and it get it of the problem. May I know how can I solve this issue?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @kingjulien

    Thank you for reaching out and I am happy to assist you with this.
    Can you please make sure that the Page Caching is disabled for the logged-in users?
    If these do not help, try disabling Browser Cache options in Performance>Browser Cache – “Set Expires header” and “Cache-control” header save all settings and purge the cache and let me know if the problem persists.
    Please share the website URL and the LMS plugin you are using.
    Thanks!

    Thread Starter kingjulien

    (@kingjulien)

    Thank you so much! This solved the problem!

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @kingjulien

    You are most welcome!

    We would really appreciate it if you could take a minute and post a review here. This will help us to continue offering a top-notch product to users.
    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
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