Page Timeout

  • Resolved Oliver Campion

    (@domainsupport)


    1 year, 3 months ago

    Hi,

    We successfully installed Redis and your plugin on 4th August. On the 11th August the site wasn’t responding and pages were timing out. We looked into everything including a server reboot but only when we disabled the Redis plugin (by deleting it via FTP) and deleted /wp-content/object-cache.php did the site come back up. We re-activated the plugin and re-enabled Redis and again the site worked perfectly. Today the same thing happened. Site unresponsive and again we had to disable plugin / delete object-cache.php and enable plugin / enable Redis for the site to work again.

    Any ideas?

    Thank you,

    Oliver

    The page I need help with: [log in to see the link]

Viewing 61 replies (of 61 total)
  • Thread Starter Oliver Campion

    (@domainsupport)

    OK, we’ve now been using Memcached for quite a few weeks now and I think I’ve discovered what was causing the original issue with Redis.

    We find it much easier to see the status of the RAM used by Memcached and when it approaches 100% we flush the cache and all is well but if we don’t and it hits 100% used then we start seeing very slow loading pages just as we did with Redis.

    Our Memcached RAM is now set to 2Gb and even with it set that high it still slowly creeps up to capacity after a couple of weeks.

    So. Rather than keep increasing the RAM setting, we have created an hourly CRON schedule that checks the cache stats and flushes the cache if it’s at 90% capacity.

    I think that developing something similar for Redis may well fix this thread’s issue!

    I’ve looked and looked but I don’t see any stats in this plugin that shows the cache size with free, used and total space (RAM).

Viewing 61 replies (of 61 total)
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