Page shift since 1.18.0

Hi @giorgos93

Thank you for reaching out.

The incoming new version is for the cached asset notification and others. Page shift is not included on that.

Can you try our solution on our documentation page:

https://docs.wppopupmaker.com/article/314-why-does-my-site-shift-jump-or-skip-when-a-popup-is-triggered

Let us know how it goes.

Hi, @belimperial ! I did read the article before. I’ll comment:

The first solution I don’t want to use, because I need a popup’s overlay.

The second solution I did try. However, it works weird. I was to able to fix my website shift, when I am logged-in as admin. But when I visit the page from incognito mode, then the site is still shifting (I clear website’s cache, before I check the results). Please note, that I don’t have cache enabled for admin. Only for visitors. That’s why I thought, that it can be related to the bug about cache in 1.18.0. So I’ll recheck, when the update will appear.

The third solution I did try as well. But it didn’t help at all. Even though it had the same padding-right: 0px !important; rule, just like in your plugin’s settings, right? And I also tried to use other px values. But the site still shifts.

Hi @giorgos93

Can you try the first solution and also this custom CSS?

html.pum-open.pum-open-overlay {
  height: 100vh !important;
  overflow-y: hidden !important;
  padding-right: 15px !important;
}

We tried that and it works for us.

Here’s a demo:

https://share.getcloudapp.com/4guNDwNY

Let us know what happens.

Hi, @belimperial !

Thanks for the advice. I am waiting for an update to see, if it’ll help. Because previous version didn’t have the problem. If the update won’t help, then I’ll try your method and write back to you.

Hi @giorgos93

Thanks for the update.

Yes, you can do that and wait for the new version.

We’ll wait for your message if the issue persists on the new version.

Cheers!

Hi @giorgos93

Popup Maker v1.18.1 is now available. Can you check your WordPress > Updates and update the plugin?

Let us know how it goes.

Hi, @belimperial !

I’ve just updated the plugin, and checked everything. Unfortunately, the update didn’t help.

I’ve also tried the code, that you gave to me above (along with enabling overlay, but I’ve already had it enabled in settings). But it hid my scrollbar (I have a custom one made in css), and I wasn’t able to scroll a page after it.

I’ve just checked: I had this piece of code in my style.css file:

html.pum-open.pum-open-overlay {
overflow: visible !important;
}

html.pum-open.pum-open-overlay.pum-open-scrollable .pum-overlay.pum-active {
overflow-y: visible !important;
}

And before previous version (not the new one) everything worked okay with this code. But now it shifts pages, for some reason.

Hi @giorgos93

We might need to take a closer look at your site. Can you send us a message through our support form??

<u>https://wppopupmaker.com/support/#submit-a-support-ticket</u&gt;

Please include the page link with a popup.

Thank you!

Hi, @belimperial

I’ve just tested my theory, and it did help. I did the plugin’s rollback to 1.17.1 ver. (since it was the last stable version for me). And page shifts disappeared. And then I updated the plugin right to 1.18.1, skipping 1.18.0. And it helped – page shifts disappeared.

• This reply was modified 1 year, 8 months ago by George.