Page scroll to next few blocks after clicking button for pop-ups

  • Resolved gordoncmf

    (@gordoncmf)


    4 weeks ago

    I found that when I am using the pop-ups function trigger by buttons, the pop-ups window pop up and scroll my page downward. Can anyone help to save this problem? I suspect the wp theme cause this problem (I am using Blocksy theme with its companion).

    I am still building my website, so I didn’t add pop-ups for all button.

    I have circled the button that I encountered the problem.

    • This topic was modified 4 weeks ago by gordoncmf.
    • This topic was modified 4 weeks ago by gordoncmf.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Kris – WPMU DEV Support

    (@wpmudevsupport13)

    Hi @gordoncmf

    I hope you are doing well today.

    From what I see in your page source, 3 icons on top open this popup. But the icon/link of the chat has its own href setup as href=”#wechat”. You have a div with the ID “wechat” and this is completely normal for that page to scroll down as 2 actions have a place here:

    • that icon click opens the popup
    • that icon click points to section with ID wechat and works as anchor.

    To not have scroll to that section you will need to remove that href=”#wechat”

    Kind Regards,
    Kris

    Thread Starter gordoncmf

    (@gordoncmf)

    Hi @wpmudevsupport13

    Thank you very much!!! My problem has been solved.

Viewing 2 replies - 1 through 2 (of 2 total)
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