Page restricted when signed in

  • Resolved rotimmy

    (@rotimmy)


    4 weeks, 1 day ago

    I am using Profile Builder to create a private website and everything is working as desired except that our privacy policy page, which should be private unless the user is signed in, remains private after signing in (or at least temporarily).

    After signing in, the user is directed to the homepage. If the user then navigates to the privacy policy page (linked to in footer), they are redirected to the login page (redirect url reads: https://fundforstates.wpenginepowered.com/login/?wppb_referer_url=https%3A%2F%2Ffundforstates.wpenginepowered.com%2Fprivacy-policy%2F) when the page should be viewable. Our login page show the message:

    “You are attempting to reach a member-only page. Please log in below or contact us to request access.”

    But in place of the login form, it shows the below message:

    “You are currently logged in as [email protected].?Log out ?“

    It appears that after a few minutes the privacy policy eventually is accessible. Not sure if this is a hint that it is a cache issue. I’ve requested a cache exclusion for the privacy policy page so hoping this solves.

    Thanks for any input

    The page I need help with: [log in to see the link]

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  • Plugin Support alexandrubodea

    (@alexandrubodea)

    Hi @rotimmy,

    This indeed sounds like a caching issue if the page becomes accessible without doing anything (just after a few minutes pass). For caching issues, we usually recommend excluding the pages where you encounter the issue from your caching plugins or even caching functionalities activated by your hosting.

    Best regards,

Viewing 1 replies (of 1 total)
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