Page refreshes after loading

  • Resolved iva04

    (@iva04)


    7 years, 1 month ago

    Hi,

    I’m using a newsletter form below post content from MailOptin. I noticed that when clicking on a blog post, the site refreshes after the initial blog post is loaded. I checked all my plugins, and pages only refreshed when MailOptin was enabled.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Collins Agbonghama

    (@collizo4sky)

    Can I see a link to a page on your site so I can confirm this?

    Thread Starter iva04

    (@iva04)

    Here is the main link Iva Says, just click on any post.

    Plugin Author Collins Agbonghama

    (@collizo4sky)

    Just tested on my phone becos I am not close to my laptop and it worked.

    Check for subscription wirh name “Mailoptin plugin”

    See https://imgur.com/a/G4HRC

    I suggest you clear your browser and websites cache.

    You can try wirh another browser and check.

    Thread Starter iva04

    (@iva04)

    You misunderstand the issue. It has nothing to do with a user actually using the form or subscribing to a newsletter.

    When you open a blog post, as the page loads you will see the feature image of the post then a white screen for a split second and it will return to the feature image/blog post.

    The issue is that white screen for a split second that shows up when a page loads. The MailOptin plugin causes it. Once I disable it, that white screen is not present.

    Plugin Author Collins Agbonghama

    (@collizo4sky)

    Apparently you’ve deactivated MailOptin. Could you please activate it so I can take a look now?

    Thread Starter iva04

    (@iva04)

    Done. Let me know when I can disable it.

    Plugin Author Collins Agbonghama

    (@collizo4sky)

    I can confirm the issue. Please open a ticket with us at https://mailoptin.io/support/ so we can follow up with you on this please.

Viewing 7 replies - 1 through 7 (of 7 total)
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