Page refresh on submit

  • Resolved amserv

    (@amserv)


    6 years, 1 month ago

    I’ve noticed that upon clicking “submit” on all my contact forms, the page refreshes, and sends the user to the top of screen.

    -I’ve set the Action Type under Actions After Submission to “stay on form,” and it still refreshes to the top of page. Also there is no confirmation message on Firefox and Safari (Chrome does display a message, though it refreshes you to the top of page).

    Is there some sort of “Do not refresh” option I’m missing?

    Please help!

    Thanks

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Suzie

    (@suziekh)

    Hi,

    Would you please try to deactivate all the plugins and activate them one by one, to see which one brings the problem?

    Also, please, try to change the theme. It can be the cause of the issue too.

    Let me know whether it fixed the issue or not.

Viewing 1 replies (of 1 total)
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