Page order-received reset status to “processing”

  • Resolved dlyakin

    (@dlyakin)


    6 years, 11 months ago

    Hi!
    1. Customer make order and get link:
    https://2tree.ru/checkout/order-received/2008/?key=wc_order_5a3bed52928b9
    He save the link.

    2. Shop manage change an order status to any another. For example “pending”.
    3. Customer open saved link and status reset to “processing”

    How to fix that ?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Will Brubaker

    (@willthewebmechanic)

    Automattic Happiness Engineer

    Howdy ??

    That does not appear to be reproducible which leads me to believe that this may be caused by either a conflict with your theme or with another plugin. How we usually address this type of issue is to have you temporarily switch back to a default WordPress theme such as WordPress Twenty Seventeen Theme or Storefront and disable all plugins except for WooCommerce. If that resolves the issue, then re-enable features one-by-one until you find the one that’s causing the conflict.

Viewing 1 replies (of 1 total)
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