• Resolved shivangi298

    (@shivangi298)


    Hello,

    When I login with social account the page does not reload and user has to reload manually after the login.

    when I deactivate SG Optimizer plugin it was worked fine.

    So How do I get the page to refresh or reload automatically after a successful login?

    Please help me for this issue ASAP.

    Thanks

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Elena Chavdarova

    (@elenachavdarova)

    Hello @shivangi298,

    I have just tested the case and managed to login with Facebook on the website. The page was automatically refreshed and the top right menu was changed to My Account.

    I can see that the plugin is currently enabled and cache is working as expected.

    I am not able to replicate the reported issue at this point. In case there are any specific actions which needs to be done in order to re-create it, please let us know.

    Best Regards,
    Elena

    Thread Starter shivangi298

    (@shivangi298)

    Thank you for your response.

    When you first time login with social account it is work fine but when you login another time it was not refreshed automatically.

    So please check and help me ASAP.

    Thanks

    Plugin Author Elena Chavdarova

    (@elenachavdarova)

    Thank you for your update, @shivangi298.

    We have found two issues on the case. The automatic cache purge of the plugin was not detecting successful login when using social account login option. This was fixed directly on your website and a global fix will be applied on the future SiteGround Optimizer version release.

    Second – the Cloudflare Full Page Cache option was enabled with an old email account. It appears you have modified the Cloudflare settings for the website and those changes were not applied in the plugin option. Make sure to authenticate a new using the correct details.

    Best Regards,
    Elena

Viewing 3 replies - 1 through 3 (of 3 total)
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