• Resolved gamastin

    (@gamastin)


    I’m new to WordPress and to blogs/webpages. I’ve been using the Hueman theme and posting for over 8 months. My last posting was Aug. 4, 2017. When I’m logged in as the WordPress Admin (visit the site), the link to my Aug. 4 posting works fine. If I access the site as a regular user, either via my smart phone or my desktop computer, I get the home page, but when I click on the link to the Aug. 4 post, I get “ERROR 404. PAGE NOT FOUND. The page you are trying to reach does not exist or has been moved…”

    I’m an engineer and I know a lot about computers, I’m totally ignorant about web-related issues. I’d appreciate some step-by-step guidance in resolving this issue.

    Here is my config data:
    # SITE_URL: https://www.relevantrandd.com
    # HOME_URL: https://www.relevantrandd.com
    # IS MULTISITE : No

    # THEME | VERSION : Hueman | v3.3.20
    # WP VERSION : 4.8.1
    # PERMALINK STRUCTURE : /%postname%/
    # 6 ACTIVE PLUGINS :
    – Akismet Anti-Spam (version 3.3.4)
    – Constant Contact Forms for WordPress (version 1.3.3)
    – Hello Dolly (version 1.6)
    – Jetpack by WordPress.com (version 5.2.1)
    – MOJO Marketplace (version 1.0.5)
    – OptinMonster API (version 1.2.1)

    # PHP Version: 5.6.29
    # MySQL Version: 5.6.32-78.1-log
    # Web Server Info: Apache

    # WordPress Memory Limit: 40MB
    # PHP Memory Limit: 256M
    # PHP Upload Max Size: 64M
    # PHP Post Max Size: 64M
    # PHP Upload Max Filesize:64M
    # PHP Time Limit: 30
    # PHP Max Input Vars: 1000
    # PHP Arg Separator: &
    # PHP Allow URL File Open:Yes
    # WP_DEBUG: Disabled

    # Show On Front: posts
    # Page On Front: (#0)
    # Page For Posts: (#0)

Viewing 8 replies - 1 through 8 (of 8 total)
  • Hello, gamastin, & welcome. Your post address is relevantrandd.com/s4q3/. That does not look like a WordPress url I’m used to, especially if your permalink structure is postname. Let’s try going into settings > permalinks, change permalinks back to default, then saving. Again go back to ‘settings > permalinks’ & change the structure back to postame & save. Let’s see if it helps. If not, we’re going to have to look at some decidedly less desirable possibilities. Also, please post your .htaccess file here, if available. You can enclose it in , as:

    line 1
    line2

    Have you tried, as a temporary measure, deactivating all plugins & switching to a default theme (they begin w/the word twenty) to see if that helps?

    My comment about it not being a link I’m used to seeing is not applicable, of course, if you’re using an URL shortener.

    Thread Starter gamastin

    (@gamastin)

    Jackie:

    Thanks for your help.

    I’ve always followed the same process. 1) I paste the title into the new post, 2) I paste the body into the new post, 3) I edit the permalink to reflect my internal name pattern (s4q3 means section 4 question 3), and I selected the featured image and set the category. Then I publish.

    I trashed the posting a few minutes ago, then I repeated the process just described. Same result. I can access the posting from my home page as the WP admin, but not from another device as a regular user.

    You’ll need to tell me where to find the .htaccess file and what, specifically it is/does.

    I have not tried deactivating all plugins & switching to a default theme. Isn’t that a little drastic?

    Hi, gamastin, it’s a troubleshooting measure. We strip things down to bare bones, then we begin activating things 1 by 1, trying to reproduce the problem. When we do, then we’ve isolated the cause, & the solution becomes evident. I don’t know what sort of engineering you do, but I suspect perhaps similar procedures apply in your line of work?

    The .htaccess file is a hidden file. You can view it using an FTP client or via your hosting provider’s control panel. Make certain options to view hidden files are checked, if present.

    Your memory limit is pretty low. I’d raise it to 128, if possible. You can do this by adding the following line to your wp-config.php file:
    define( ‘WP_MEMORY_LIMIT’, 128M’ );

    Do you have any caching on the site, perchance? Also, in your hosting control panel, there may be an aplet w/which to view site errors. If present, this may also prove helpful.

    Lastly, do you have shared, VPS, or dedicated hosting?

    Thread Starter gamastin

    (@gamastin)

    I solved the problem by NOT editing the permalink that was automatically created by WordPress. In the past, I’ve edited the automatically generated permalink and everything worked fine. Not this time.

    I’m not NECESSARILY suggesting there is a problem with the latest release, this may be a cache-related problem. I originally created a version of the posting, but realized there was something odd about the right column of my new post page. The “categories” menu was completely missing and the session didn’t seem to be stable. I trashed this copy of the post prior to publishing, created a new post, and entered text as I normally would. I edited the permalink to have the SAME NAME as the trashed posting. My guess is that the permalink pointed to the trashed posting due to caching – but who knows. Perhaps there is a problem with permalink editing.

    Hi again, gamastin. If you didn’t empty the trash, the permalink is still being held by WordPress in the event you choose to restore the post. The way to release it is to empty the trash. Perhaps that will help for next time.

    happyfrogtravels

    (@happyfrogtravels)

    Hi Guys,
    I have the same problem. Today I entered my website and realized some pages are not there. There was a message ‘Page not found’ (In the spanish version it says Error 404). Example: https://happyfrogtravels.com/world/asia/
    If I enter the WordPress all those pages appear, and they are all published. I updated the permalinks but nothing changed. Nevertheless When I changed permalinks from ‘Post Name’ to ‘Plain’ all the pages reappeared. I don’t want to have them in ‘Plain’ or any other mode. I want to stick to ‘Post Name’ permalinks.
    What should I do?
    Milos
    PS I can’t access my FTP for some reason so Ideally I woul like to avoid changing manually the htaccess file.

    Hi @happyfrogtravels

    It seems that your URL is working fine now.Can u pls help us know how the issue got resolved.
    As I am facing the same issue on the below url on my website:-

    • This reply was modified 6 years, 11 months ago by rishi2411.
Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘Page Not Found’ is closed to new replies.