Page not displaying correctly when link is clicked

  • Hello all,

    I have been having issues with this page displaying correctly. When ever I edit it and view it myself on my computer or my phone everything looks correct but when other people click on the link the content is missing and the formatting of the menu is not on theme. My client wants the page accessed on social media via link. I use safari as my web browser and my client uses Avada Live to edit content. Any help with this issue will be greatly appreciated.

    Thanks!

    The page I need help with: [log in to see the link]

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  • Moderator James Huff

    (@macmanx)

    Since that is a commercial theme, we ask that you please go to their official support channel, so you can get support from the people who know it best: https://avada.com/help-center/

    Forum volunteers do not have access to commercial products, so they would not know why it is not working correctly. Other community members who may have faced your issue might be able to help you, but your best bet is your product’s developer. We encourage you to use the official support venues, as it allows the developers to be aware of issues with their code and gives back to the community in a more robust way.

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