• Resolved IainPurdie

    (@iainpurdie)


    I think this has been an issue (possibly since the last update?) but I’ve only really noticed it now as I’ve been off work so doing a lot on the site. Every time I refresh a page on the site, it appears quickly, vanishes and then reappears a couple of second later.

    I did the usual – disabled caching (local and CloudFlare), and then disabled all plug-ins, enabling them one by one. I can confirm that the issue only occurs when this plug-in is active. I’ve tested further and it’s not a “clash” with any other plug-ins.

    I have also just changed the theme to “Twenty Twenty” and the issue still occurs, so it’s not a clash with our regular theme.

    Has anyone else noticed this issue?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Jeff Starr

    (@specialk)

    In order to investigate, I need the steps to replicate the issue on default WordPress install (so no other plugins, using the default theme, etc). That way I can follow along, repeat the problem, and try to resolve asap. Thank you

    Plugin Author Jeff Starr

    (@specialk)

    Do you still need help with this, @iainpurdie? Please let me know one way or another. Thank you

    Thread Starter IainPurdie

    (@iainpurdie)

    Hey Jeff – sorry for not responding. I just didn’t have time to diagnose any further so I removed the plug-in and put the code manually into a child version of my template. Problem solved.

    Incidentally, in case it helps, I’m fairly certain the issue began when I switched to gtag.js from the old system.

    Plugin Author Jeff Starr

    (@specialk)

    Thanks for the update, glad you got it sorted. Will keep this thread in mind should any similar issue arise. Thank you, @iainpurdie.

Viewing 4 replies - 1 through 4 (of 4 total)
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