Page loading half way down

  • Resolved hmahraj

    (@hmahraj)


    4 years, 8 months ago

    Can anybody please tell me how to stop the landing page to my website from loading half way down? It’s annoying having to scroll down to see the top of the Home page. Does it have anything to do with the side bar using SiteOrigin widgets?

    I read about two other similar problems on the forum, but I am not sure they were the same as what I am experiencing.
    Thank you.

    • This topic was modified 4 years, 8 months ago by hmahraj.
    • This topic was modified 4 years, 8 months ago by hmahraj.

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)

  • Hello @hmahraj

    I’m not able to access your website.

    Have you checked your landing page on edit mode to see if all text and image blocks are properly arranged without unnecessary spaces?

    Thread Starter hmahraj

    (@hmahraj)

    Thanks for offering to look into it.

    In what way are you are unabe to access the website?

    By edit mode, do you mean the Dashboard?

    I am using the Classic Editor.

    The landing page doesn’t have any unnecessary spaces. I checked. There are no image blocks. I am not an advanced user, but would appreciate any suggestions you might have that I can follow. Thanks.

    Hello @hmahraj

    In what way are you are unable to access the website?
    When I tried visiting your website from the URL you provided it wasn’t displaying anything initially, but currently it’s displaying this massage when accessed: Your access to this site has been limited by the site owner

    By edit mode, do you mean the Dashboard?
    I was referring to your editor. If you can’t see unnecessary space on the home page from the Classic Editor you may want to temporarily remove any new widget or disable a new plugin you just added to be able to identify what is responsible for the issue.

    Best,

    Thread Starter hmahraj

    (@hmahraj)

    If you were using a VPN or you are outside of the USA, you will be blocked in this way.
    Does that help at all?

    Hello @hmahraj

    I was able to access your website and I’m able to view the “Home Page” correctly without scrolling down.

    Could this be that you’re experiencing a browser cache issue?

    Try accessing your website from another browser or from Chrome incognito mode to see it’s displaying correctly. If this is the case you you may want to clear your browser cache.

    Best,

    Thread Starter hmahraj

    (@hmahraj)

    I tried clearing cache, used a different browser, and went to the site in Chrome Incognito. It still does the same thing – loads half way down; not at the top like it should, where you see the green header. ??

    • This reply was modified 4 years, 8 months ago by hmahraj.

    Hello @hmahraj

    This should be a browser cache issue from your end. I’m able to access the website without experiencing it loading halfway https://imgur.com/a/hU2DDvr

    Have you tried doing a browser reset to see if it resolves the issue for you?

    Best

    • This reply was modified 4 years, 8 months ago by tarhe.
    Thread Starter hmahraj

    (@hmahraj)

    Hello tarhe,
    Once I disabled the sidebar, the problem went away. I reconfigured the Home page layout, and all looks pretty good now.

    Many thanks for your help.

    H

    Great @hmahraj

    I’m glad you were able to resolve the issue.

    Best,

Viewing 9 replies - 1 through 9 (of 9 total)
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