Page jumps part three

  • Resolved slowcoach123

    (@slowcoach123)


    9 years, 9 months ago

    Good morning,
    I thought I had resolved my page jump issues the other day, but unfortunately I have noticed something new.

    If someone can look at my site https://doyouneedawriter.com and then click either the ‘About’ or ‘Contact’ buttons at the top you will see that when it jumps to these sections neither jump goes quite far enough, nearly, but not quite.

    In the case of the About section the bottom piece of text is right at the bottom of the screen, previously everything was a little bit higher and centered within the whole screen.

    Same thing for the Contact section, the ‘Send Message’ button doesn’t show unless you manually scroll down a bit.

    I am not sure what I have done to mess this up as I am sure it worked perfectly before.

    Any thoughts or help would be appreciated.

    Thanks,

    Patrick

Viewing 10 replies - 1 through 10 (of 10 total)
  • Thread Starter slowcoach123

    (@slowcoach123)

    What I have also now noticed, which is even stranger is that for the two different ribbon sections (the green and the pink ones), both of these go to the contact section at the correct level, i.e. showing the Send Message button.
    The strange part (or at least it’s strange to me) is that both of these links as well as the Contact button at the top of the page (operated via menus) all use the same #contact link.

    So how can 2 links work correctly and one differently when they are the same link?

    Incidentally the link from About in Menus is ‘#aboutus’

    Anyone any clue? I am baffled.

    Hi @slowcoach123,

    Could you please give us more details about which browsers do you use? I checked your site and I don’t have this issue.

    Below I attached a video

    https://copy.com/CUxl3SNRlV0drvmO

    Best regards,

    Madalin

    Thread Starter slowcoach123

    (@slowcoach123)

    Hi Madalin,

    Thanks for coming back to me.

    I couldn’t get your video to work, but basically I checked the three main browsers and there is no issue with IE.

    On Chrome it is not perfect and on Mozilla/Firefox it is the worst.

    The easiest way for you to see what I mean is if you click the link in the first green ribbon ‘”Get in touch today” button. Once you have clicked that, then click ‘Contact at the top of the screen and you will see what I mean…

    All three browser are affected, so I know it is the site and not the browser.

    Any thoughts you have would be great.
    Thanks

    Patrick

    Thread Starter slowcoach123

    (@slowcoach123)

    Madalin, you disappeared on me…

    Someone please HELP!!!

    Hi @slowcoach123,

    I tested again your website and works well for me. I checked on Safari and Chrome.

    https://copy.com/CUxl3SNRlV0drvmO

    You can try to clean your cache.

    Best regards,

    Madalin

    Thread Starter slowcoach123

    (@slowcoach123)

    Hi again Madalin,

    I was able to view your video this time and the thing you need to do to see what I am seeing is to make your first click on the first green ribbon ‘”Get in touch today” button. Once you have clicked that, then click ‘Contact at the top of the screen and you will see what I mean…

    Both of these have the same back link of #contact, but they are responding to different parts of the same area.

    So it is why they are responding differently that I wish to figure out.

    Thanks for your continued help with this.

    Patrick

    Thread Starter slowcoach123

    (@slowcoach123)

    Madalin,

    I am thinking maybe if I took out some of the padding on the About section this might solve it for me.

    Do you know how I can reduce some of the top and bottom black padding above and below the text in the About section?

    Thanks

    Hi @slowcoach123,

    I recommend you make this changes in child theme. Then add this lines code:

    .about-us {

	padding-top:56px;
}

    You can put any distance you like.

    Best regards,

    Madalin

    Thread Starter slowcoach123

    (@slowcoach123)

    Thanks Madalin.

    Is there a list for the various sections so I can play about with all the sizing myself?

    Like:
    .about-us
    .contact
    .big-title

    and so on….?

    If not can you tell me what they are, mainly the big-title one, as when I use:

    .big-title {

    padding-top:56px:
    }

    Nothing happens.

    Hi @slowcoach123,

    Yes, you can find them with “inspect element” on your browser like chrome for example.

    Honestly, I recommend you to install again the theme if the issue persists.

    Best regards,

    Madalin

Viewing 10 replies - 1 through 10 (of 10 total)
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