• Resolved mhjsam1

    (@mhjsam1)


    My wordpress site was running properly…But I dont know what was error .After few days only i noticed that my site had been broke down…It shows page isn’t working HTTP 500 error.
    When I login to wp-admin and i type correct username,password, it doesnot show password incorrect but doesnot redirect me to dashboard as well.
    I tried for lost password but it didn’t take my any email that has been working corrrectly last time.
    I have deactivate plugins and current theme from ftp wp-content also but its not working.
    I have replaced with latest wp-admin and wp-includes folder of www.remarpro.com from ftp as well, but still its not working.And it asked to update database. I dont know but i had updated database.Is it ok?
    I had enabled wp-debug from wp-config.php but it shows empty page.It doesnot display any error ,not “page isnot woking ..HTTP 500 errer” also ..blank page.
    There is no any error log in debug file also. Please help me.. My site is live.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hello @mhjsam1 , Can you please enable the debug mode from your wp-config.php file so that it could show what the error is?

    Change below lines in wp-config.php

    define('WP_DEBUG', true);

    So this will display the error and then post that here so we can look for the solution.

    Thanks.

    Thread Starter mhjsam1

    (@mhjsam1)

    I have enabled wp_debug also but it shows white blank page..it doesnot show http 500 like error also.And i cannot access to wp-admin also. No any error log in debug file also

    Hello mhjsam1,

    Can you please upload a test PHP file via your FTP and see if that renders properly?

    You can upload a phpinfo or any test.php file.

    Just wanted to confirm it doesn’t have any server level issue.

    Thanks.

    Thread Starter mhjsam1

    (@mhjsam1)

    There is no any issue in uploading php files because i had uploaded wp-admin and wp-include folder of latest wordpress from org to debug the issue as per recommended.But problem not solved.

    Hi @mhjsam1 Along with ‘WP_DEBUG’ true, can you please add one more line in wp-config.php and try to open site. The code line is
    define('WP_DEBUG_LOG', true);

    This will create a debug.log file under wp-content directory and share that here.

    In my experience, bad htaccess code is the top cause of 500 errors with WordPress followed by buggy php code in the themes functions.php file. If it is not one of those two things then there is likely another php file within the theme or a plugin causing the error. You will need to go through each file in your active theme and all your active plugins to figure out what is causing the issue.

    You could also make your life easier by deactivating all plugins by changing the name of the plugin directory on your FTP to plugins.hold and seeing what happens. If this gets rid of the error then you know the cause is one of your plugins and then you can work from there by debugging each of the plugins.

    Hope this helps. Once you find a resolution please tag the thread as resolved.

    Thread Starter mhjsam1

    (@mhjsam1)

    Thank you all problem is solved. Thanks for cooperation Seniors.

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Page isnot working.. HTTP 500 error.. previous topics didn’t help me’ is closed to new replies.