Page is stuck with loading animation.

  • Resolved okomikeruko

    (@okomikeruko)


    8 years, 1 month ago

    Hello,
    Whenever I try to open up your plugin, the table headers load, but the looping blue dots just keep going. I open up the console and get the following error message whenever I change the dropdown option:

    jquery.dataTables.min.js?ver=4.3.8:688 

Uncaught TypeError: Cannot read property 'error' of null
    at Object.success (jquery.dataTables.min.js?ver=4.3.8:688)
    at j (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils&ver=4.3.8:2)
    at Object.fireWith [as resolveWith] (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils&ver=4.3.8:2)
    at x (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils&ver=4.3.8:5)
    at XMLHttpRequest.b (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils&ver=4.3.8:5)
success @ jquery.dataTables.min.js?ver=4.3.8:688
j @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils&ver=4.3.8:2
fireWith @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils&ver=4.3.8:2
x @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils&ver=4.3.8:5
b @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils&ver=4.3.8:5
Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author nimblechapps

    (@nimblechapps)

    Hi,

    Thank you for installing our plugin.

    I am extremely sorry for my late reply. Can you please let me know your environment:

    Wordpress Version?
    CF7 Version?

    Thread Starter okomikeruko

    (@okomikeruko)

    Yes. Thank you for your reply. Here’s my environment.

    WordPress: 4.3.8
    CF7 Version: 4.3.1
    Save CF7 Version: 1.5

    Edit: Just updated to Save CF7 1.6, same issue.

    • This reply was modified 8 years, 1 month ago by okomikeruko.
    Plugin Author nimblechapps

    (@nimblechapps)

    Hi,

    Thank you for the information. I will come back to you on this soon.

    Thread Starter okomikeruko

    (@okomikeruko)

    Anything yet?

    Plugin Author nimblechapps

    (@nimblechapps)

    Hi,

    Could you please check if the PDO is enabled on your server?

    Please let me know.

    Thread Starter okomikeruko

    (@okomikeruko)

    No. Running phpinfo(); returns Configure Command: “… ‘–disable-pdo’ …”

    Thread Starter okomikeruko

    (@okomikeruko)

    Additionally, now when I attempt to access the Save Contact Form 7, instead of the loading screen looping indefinitely, I get a JavaScript alert which reads:

    DataTables warning: table id=nimble_table_data – Ajax error. for more information about this error, please see https://datatables.net/tn/7

    And it seems to be triggered by an attempted POST action to /wp-admin/admin-ajax.php returning a 500 (Internal Server Error) message due to a call from load_scripts.php:4

    Plugin Author nimblechapps

    (@nimblechapps)

    Hi,

    Library we are using for searching and sorting called datatables.net requires PDO to be enabled. Please get the PDO enabled and this shall start working.

    If you have WHM or SSH access you can install it yourself. Or else you can request your hosting provider to do that for you.

    Please let me know if this resolves your problem. So, that other can get notified that this worked.

    Thread Starter okomikeruko

    (@okomikeruko)

    That did it.

    It took some doing, working with GoDaddy support and following the steps from Akos Szelenyi on this thread: https://stackoverflow.com/questions/17758622/how-do-i-enable-pdo-in-cpanel-using-easy-apache

    It’s working perfectly now. And it did save all the previous form submissions since it was installed.

    Thank you for your help!

    Plugin Author nimblechapps

    (@nimblechapps)

    I am glad that it worked for you.

    You can drop the reviews if you like, about the Plugin and Support.

Viewing 10 replies - 1 through 10 (of 10 total)
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