page is not loading correctly after form submission
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Hi, There is one problem.
I have added three forms in my website. When form is submitted successfully and with errors, then page loads with disturbed css. I have checked the source code of page. After form submission, Caching css is not applying on that pages.
1) https://www.creativesystems.com/playground-safety-inspections/
2) https://www.creativesystems.com/career-opportunities/
3) https://www.creativesystems.com/installerdistributor/
4) https://www.creativesystems.com/quote-request/Please open these links and submit the form. You can see the caching issue.
Please guide me about this problem as soon as possible.
Thank you.-
This topic was modified 5 years ago by
franks123.
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This topic was modified 5 years ago by
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Hello @franks123
I am sorry about the issue you are experiencing and I am happy to assist you with this.
I can see that you have another the same issue opened for another caching plugin. After inspecting your website I can see that you have both W3 Total Cache and WP Fastest Cache activated. And also the W3 Total Cache version is not up to date as you are using 0.9.7.3 and the latest version is 0.13.1.
Be that as it may, it is not recommended to use more than one caching plugin at the same time because it can cause a lot of conflict and issues such as yours.
Potentially your issue is caused because of the fact that both plugins are active so the first thing that you should do to troubleshoot the issue is to completely remove the other caching plugin along with any files and drop-ins and any nginx/htaccess rules created by that plugin.
If the issue persists only then we can troubleshoot W3 Total Cache.
Thank you!Hi @vmarko
Did you see the issue on your side or not?
But this issue is not coming before. why this issue is appearing now?Hello @franks123
Yes, I have seen the issue. This is what made me inspect your website closer.
But this issue is not coming before. why this issue is appearing now?
I am not sure when did the issue start to occur, but having both caching plugins enabled is most definitely not a good idea and the issues may start occurring at any point.
Thank you!So for now should I only deactivate the other plugin or update the w3 total cache plugin as well?
Hello @franks123
Not just deactivate the other plugin but completely remove it. That includes and drop-ins and files/folders in the wp-content folder and the files generated by the plugin in the /cache/ folder and andy rules in your .htaccess file generated by the plugin.
All of these steps are necessary to avoid any possible conflict.
Thank you!Hi, I have delete the other plugin and folder and code from htaccess. I have also updated the w3 total cache plugin as well. But now whole site css is disturbed. PLease see this link as soon as possible.
https://www.creativesystems.com/I have to active the other plugin. Because issue is with w3 total cache plugin. I don,t want that client will see this issue on live site.
Please see this as soon as possible and guide me about this issue.
Thank youHello @franks123
Thank you for the information.
I am not seeing any issues on your website now. I also tested the submission forms and they are working fine. Please clear your browser cache and also try opening your website in the incognito.
Here is the screenshot of what I am seeing.
Thank you!It is loading correctly. But i have to purge cache about 15 to 20 times. now form is working well. IF you want to test then please test only on this link.’
https://www.creativesystems.com/career-opportunities/But still there is an issue of purging cache 15-20 times. Please help me in this issue.
Hello @franks123
I just tested it and the form is working fine.
I am not sure what do you mean by purging cache 15-20 times.
Your website is looking just fine and I am not seeing any issues.
Thank you!I am saying that it is not loading correctly previously. I have to purge the cache from wp admin about 15 to 20 times. After that it loads correctly. Why i have to purge the cache again and again. I am asking about this thing.
Hello @franks123
SO after you completely removed the other plugin, there is a possibility that some cached pages were stuck somewhere and the cache needed to be refreshed.
Are you still experiencing the issue? Do you still need to purge the cache again and again??
Thank you!Yes site is not loading correctly. please see the wesbite again
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This reply was modified 5 years ago by
franks123.
Hello @franks123
Everything seems fine on my end. tested on Chrome, Firefox, Safari, and IE.
Please check the screenshot and clear your browser cache
Thank you!now it is working fine. But issue is same. I have to purge the cache 4-5 times now. then it loads perfectly.
Please see this link.
https://tools.pingdom.com/#5c206bbc0d400000
Make fewer HTTP requests
Compress components with gzip
Use cookie-free domains
Add Expires headers
Avoid URL redirects
Reduce DNS lookupsThese things are enabled in w3 total cache. but still it is showing 0 performance.
Please help me about this one as well.
Thank you-
This reply was modified 5 years ago by
franks123.
Hello @franks123
As you can see in the Pingdom tool test results you have a lot of external resources. Those resources are coming from external servers and cannot be handled by W3 Total Cache or any other plugin by that matter as W3TC cannot reach external servers.
Make fewer HTTP requestsThis page has 45 external Javascript scripts. This page has 19 external stylesheets This page has 13 external background images.
Compress components with gzip
https://www.creativesystems.com/wp-content/plugins/testimonial-free/public/assets/js/sp-slick-active.js?ver=2.1.4 https://s.pinimg.com/ct/core.js https://s.pinimg.com/ct/lib/main.a37a8bbc.js https://static.olark.com/a/assets/v0/site/5680-205-10-1462.js?cb=1582725137246 https://knrpc.olark.com/nrpc/c?c=create&s=5680-205-10-1462&v=DkqqZMuClZLmNIAG2k1pK0X2baA8bB55&i=nfjXQt2iZBxOTB8K2k1pK0XarA2bo58o&g=ALL&q=precache035089844405118686&j=o0&version=loader-precache&xhttp=1&u=https%3A%2F%2Fwww.creativesystems.com%2F&r=
Use cookie-free domains:
https://www.facebook.com/tr/?id=1929018283986357&ev=PageView&dl=https%3A%2F%2Fwww.creativesystems.com%2F&rl=&if=false&ts=1582725136534&sw=1367&sh=862&v=2.9.15&r=stable&ec=0&o=30&fbp=fb.1.1582725136532.571648372&it=1582725136316&coo=false&rqm=GET https://www.creativesystems.com/wp-content/themes/creative_system/images/overlay.png https://www.creativesystems.com/wp-content/themes/creative_system/images/play-video.png https://www.creativesystems.com/wp-content/uploads/2015/03/Fall-into-winter-sale-2020.jpg https://p.adsymptotic.com/d/px/?_pid=16218&_psign=0aa5badf92527f7732e22463d6fa4dbc&coopa=0&gdpr=0&gdpr_consent=&_puuid=c4f1d7d9-ee19-4cc4-bda6-0bdcc317a3a3&_expected_cookie=dd2f0ffac5a4a0fb8502f251b0e556bc
Add Expires headers:
https://fonts.googleapis.com/css?family=Lato%3A300%2C400%2C700%2C900%2C300italic%2C400italic%2C700italic https://fonts.googleapis.com/css?family=Handlee https://fonts.googleapis.com/css?family=Roboto:400,100,100italic,300italic,400italic,500,500italic,700,700italic,900,900italic https://fonts.googleapis.com/css?family=Roboto+Slab:400,300,100,700 https://fonts.googleapis.com/css?family=Titillium+Web:400,200,300,300italic,400italic,600,900,700italic,600italic,700 https://fonts.googleapis.com/css?family=Bitter:400,700,400italic https://fonts.googleapis.com/css?family=Source+Sans+Pro:400,700,200,200italic,300,300italic,400italic,600,600italic,700italic,900,900italic https://www.google-analytics.com/analytics.js https://connect.facebook.net/en_US/fbevents.js https://www.googletagmanager.com/gtm.js?id=GTM-5VS9XN https://www.google-analytics.com/gtm/js?id=GTM-WNLXWW6 https://connect.facebook.net/signals/config/1929018283986357?v=2.9.15&r=stable https://snap.licdn.com/li.lms-analytics/insight.min.js https://www.facebook.com/tr/?id=1929018283986357&ev=PageView&dl=https%3A%2F%2Fwww.creativesystems.com%2F&rl=&if=false&ts=1582725136534&sw=1367&sh=862&v=2.9.15&r=stable&ec=0&o=30&fbp=fb.1.1582725136532.571648372&it=1582725136316&coo=false&rqm=GET https://i.ytimg.com/vi/yxePH9zRpKk/hqdefault.jpg https://static.olark.com/jsclient/loader.js https://s.pinimg.com/ct/core.js https://load.sumo.com/ https://static.olark.com/jsclient/app.js https://static.olark.com/a/assets/v0/site/5680-205-10-1462.js?cb=1582725137246 https://ct.pinterest.com/v3/?tid=2613968613454&pd=%7B%22em%22%3A%2224aba99b2defbb47ee981b4200313f61f3ae31541d8717bdac1e463c838939b0%22%7D&event=init&ad=%7B%22loc%22%3A%22https%3A%2F%2Fwww.creativesystems.com%2F%22%2C%22ref%22%3A%22%22%2C%22if%22%3Afalse%2C%22sh%22%3A862%2C%22sw%22%3A1367%7D&cb=1582725137305 https://ct.pinterest.com/v3/?event=pagevisit&tid=2613968613454&pd=%7B%22em%22%3A%2224aba99b2defbb47ee981b4200313f61f3ae31541d8717bdac1e463c838939b0%22%7D&ad=%7B%22loc%22%3A%22https%3A%2F%2Fwww.creativesystems.com%2F%22%2C%22ref%22%3A%22%22%2C%22if%22%3Afalse%2C%22sh%22%3A862%2C%22sw%22%3A1367%7D&cb=1582725137306 https://knrpc.olark.com/nrpc/c?c=create&s=5680-205-10-1462&v=DkqqZMuClZLmNIAG2k1pK0X2baA8bB55&i=nfjXQt2iZBxOTB8K2k1pK0XarA2bo58o&g=ALL&q=precache035089844405118686&j=o0&version=loader-precache&xhttp=1&u=https%3A%2F%2Fwww.creativesystems.com%2F&r= https://static.olark.com/jsclient-bucket5/application2.js?v=1582044049889 https://p.adsymptotic.com/d/px/?_pid=16218&_psign=0aa5badf92527f7732e22463d6fa4dbc&coopa=0&gdpr=0&gdpr_consent=&_puuid=c4f1d7d9-ee19-4cc4-bda6-0bdcc317a3a3&_expected_cookie=dd2f0ffac5a4a0fb8502f251b0e556bc https://static.olark.com/jsclient-bucket5/storage.js?v=1582044049889
Avoid URL redirects:
https://px.ads.linkedin.com/collect?... redirects to /collect?v=2&fmt=js&pid=89418%2C698892&url=https%3A%2F%2Fwww.creativesystems.com%2F&time=1582725136674&cookiesTest=true https://px.ads.linkedin.com/collect?... redirects to https://www.linkedin.com/px/li_sync?... https://www.linkedin.com/px/li_sync?... redirects to https://px.ads.linkedin.com/collect?... https://px.ads.linkedin.com/collect?... redirects to https://p.adsymptotic.com/d/px/?... https://p.adsymptotic.com/d/px/?... redirects to https://p.adsymptotic.com/d/px/?...
Reduce DNS lookups:
www.creativesystems.com: 64 components, 2257.6K (573.0K GZip) fonts.googleapis.com: 9 components, 134.1K (8.5K GZip) www.google-analytics.com: 2 components, 109.2K (42.1K GZip) connect.facebook.net: 2 components, 586.5K (145.6K GZip) www.googletagmanager.com: 1 component, 76.1K (27.4K GZip) snap.licdn.com: 1 component, 3.5K (1.5K GZip) www.facebook.com: 2 components, 0.1K px.ads.linkedin.com: 3 components, 0.0K i.ytimg.com: 1 component, 22.5K static.olark.com: 9 components, 1598.9K (421.2K GZip) s.pinimg.com: 2 components, 47.4K load.sumo.com: 19 components, 3964.2K (695.1K GZip) www.linkedin.com: 1 component, 0.0K ct.pinterest.com: 3 components, 0.1K knrpc.olark.com: 5 components, 2.8K p.adsymptotic.com: 2 components, 0.04K sumo.com: 9 components, 48.3K (9.0K GZip) api.olark.com: 1 component, 0.1K api.bufferapp.com: 1 component, 0.1K (0.5K GZip) clients6.google.com: 1 component, 0.5K widgets.pinterest.com: 1 component, 0.09K (0.3K GZip) reddit.com: 1 component, 0.0K www.reddit.com: 1 component, 2.7K (1.1K GZip)
As you can see these are all external resources which means that they are not on your server and cannot be handeled by any plugin.
Tnakh you!
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This reply was modified 5 years ago by
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