Page goes blank when comment is submitted, Divi theme.

  • Resolved miyanovich

    (@miyanovich)


    3 years, 3 months ago

    Jeff, created website on Divi / WP. Have a handful of people helping me Beta test the site. Site is launched but password entry only. During site creation, SAC tested fine. Now that it is published and launched, no bueno. When I try to submit comment, page goes blank. Other site users get a message about needing to be registered, even though I turned that requirement off in settings.

    Thoughts?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Jeff Starr

    (@specialk)

    Not sure, have you tried troubleshooting your setup? I would be glad to provide a guide if it will be useful for you.

    Thread Starter miyanovich

    (@miyanovich)

    That would be great, thank you.

    Plugin Author Jeff Starr

    (@specialk)

    Absolutely, here it is. Basically there are two ways of going about it, check the article for the details.

    Plugin Author Jeff Starr

    (@specialk)

    Hi @miyanovich, just wanted to follow up with this. It’s been awhile with no reply, so I hope the issue is resolved? Or if there is anything I can do to help, please let me know. Thank you.

    Plugin Author Jeff Starr

    (@specialk)

    Hey @miyanovich, I hope you got this sorted. It’s been awhile with no reply so gonna go ahead and mark this thread as resolved to help keep the forum organized. Feel free to post again with any further questions or feedback, Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)
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