• Resolved Lordlister

    (@lordlister)


    The footer for my page disappears when I use this plugin. The other pages on the site still have the footer in place, but the page I have tested the plugin on the footer is gone. Can you help? I want to use it site wide if possible.

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author edo888

    (@edo888)

    Hi,

    I have checked the link you have provided, but did not notice any issues with footer disappearing. Can you provide the exact steps to reproduce the issue?

    Thanks! ??

    Thread Starter Lordlister

    (@lordlister)

    Did you look at the other pages, the blue bit isn’t the footer, there should be a white footer under that with page links and logos etc. Have a look at any other page to see what I mean. Thanks for checking

    Plugin Author edo888

    (@edo888)

    I do not see the language switcher on other pages. Please provide the exact steps to reproduce the issue.

    Thread Starter Lordlister

    (@lordlister)

    Yes I have only put the shrotcode on the page I have linked to. I tried it in a footer widget but that caused the whole site to lose the footer.

    Essentially I have added the shortcode to the body of the page. The site uses Elementor.
    Ideally I would like it in a footer widget, but as mentioned this causes the footer to disappear.

    Plugin Author edo888

    (@edo888)

    I cannot help you if I do not see the issue.

    Thanks!

    Thread Starter Lordlister

    (@lordlister)

    Well the issue is, as soon as I put the short code into the page, the footer section disappears. If you look at any other page, (no other page has the short code in) you will see the footer section at the bottom.

    The translate is working on the page with the shortcode in, but it removes the footer. I need the footer on the page.

    Plugin Author edo888

    (@edo888)

    As I understood I’m not going to see the issue no matter how hard I try.

    I can offer you to contact our live chat, show this topic link, provide access and describe exactly where you want the language selector to go and we will try to configure it for you when we have time.

    https://gtranslate.io/#contact

    Thanks!

    Thread Starter Lordlister

    (@lordlister)

    OK Thanks. Will do.

Viewing 8 replies - 1 through 8 (of 8 total)
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