Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support wfpeter

    (@wfpeter)

    Hi @antoine69, thanks for your detailed message.

    If Wordfence is blocking an action during the save, I might expect a Wordfence-branded block page. Having said this, a blank page might mean something is being blocked somewhere else in the loading process.

    If you’ve tried Learning Mode and it hasn’t helped, trigger the action that results in a blank page manually, then immediately view the Live Traffic page afterwards. This will let you check recent blocks, and the one nearest the top of the list should match the time of the one you just triggered. You can then expand the entry and see if a firewall rule or other setting you can change in Wordfence > All Options was responsible. It’ll be in red text.

    In many cases, an “ADD PARAM TO FIREWALL ALLOWLIST” button appears in this section which you can click to allow these types of request in future.

    If you’re not sure how to interpret any messages you see there, by all means paste them here and we can try to help out.

    Thanks,
    Peter.

    Hi,

    I use Divi builder in order to build the pages of my website but recently I don’t know when I click on the edit with divi builder for any page it just loads a blank page nothing else. The plugins are at latest update . I have been trying to fix this issue for all long time .

    So could you help me in some way please ?
    Anubhav Sharma

    Hi I have a similar problem to these mention here, I am unable to activate the Divi Visual Builder, it looks like it is doing something then nothing the page remains as it is. I tried putting WordFence into learning mode, it did not help, what is odd though is that on one website it only affects the home page, in addition to that there is a footer built with the Divi builder which also seems to be involved in the blocking. If I deactivate WordFence and go back to the home page and refresh it immediately goes into edit mode.
    Also after an attempted activation of activating the visual builder, a whole lot of random text appears below the footer, so far the only way I have been able to edit is to deactivate WordFence.
    what is the solution for this?

    Thread Starter antoine69

    (@antoine69)

    Hi,

    I’ve identified a plugin that I used that caused the blank page problem trying to load a template made with the DIVI Theme Builder : it’s ‘Product Carousel Slider & Grid Ultimate for Woocommerce’ by WpWax

    Cheers
    Patrick

    @axiom28 I have same exact problem as you. Did you find a solution?

Viewing 5 replies - 1 through 5 (of 5 total)
  • You must be logged in to reply to this topic.