Page does not load properly

Hi @edcanu,

Could you try adding var et_animation_data as the “URL that should be whitelisted” under Complianz > Integrations > Script Center > Whitelist a script, iframe or plugin?

It should look like in the screenshot attached below. Make sure to enable the slider as well, to activate your newly created integration.

Hope this helps, let me know!
Kind regards,
Jarno

Hi Jarno,
I try it, but the issue is still there.

Thanks for your help.
Best regards,
edcanu

Hi @edcanu,

Before I posted my reply I had applied the provided fix to my testing environment to confirm that it works, and it works fine there. I am fairly positive that this should resolve the problem for you as well.

Would it be possible for you to take a screenshot of what you have currently entered under Complianz > Integrations > Script Center > Whitelist a script, iframe or plugin?, and provide a link to that screenshot here, so I can check if I can find the difference?

Kind regards,
Jarno

Hi Jarno,
This is the configuration
screenshot
Thanks.
Regards,
Edcanu

Hi @edcanu,

Your integration looks correct. I see that your site uses the SiteGround Optimizer plugin, could you try purging/clearing the cache in the SG Optimizer plugin, and check if the changes are correctly reflected after doing so?

Kind regards,
Jarno

Hi Jarno,
I did it with no positive results. The cache has been cleared in plugin and server
Kind regards,
Edcanu

Hi Jarno,
Now it seems to work fine, I have changed no configuration, the only thing is deactivate and reactivate all Divi options in Dive/settings/performance
I don’t know if it is relevant.
Thanks for your help and time.
Kind regards,
Edcanu

Hello @edcanu,

Thank you for confirming this, glad to hear this now works for you.

I expect that there was still an “old” version in the cache, which likely got cleared after you changed some of the settings in Divi, and that resulted in the changes appearing as expected.

In any case, happy to hear that it has been resolved. If you have any further questions about the plugin, let us know as well!

Kind regards,
Jarno