• Resolved allancaeg

    (@allancaeg)


    Nothing displays under featured image

    With the plugin enabled, for this variation product, the page is unfortunately blank at first on mobile.

    This is significant to us as the vast majority of buyers are on mobile.

    Interestingly, the rest of the content will show up once the user scrolls down.

    Hope to fix the behavior as I’d like to use this plugin for variation products.

    Cheers!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Aamir

    (@aamiribsf)

    Hello @allancaeg,

    Greetings for the day! This is Aamir here from the CartFlows team.

    I have tried to view the page on a mobile device and the page loads fine for me.

    Please refer to this video:https://d.pr/v/NLdwR2.

    Please let me know if I missed something.

    I hope this helps. Looking forward to hearing from you

    Thread Starter allancaeg

    (@allancaeg)

    Hi! Sorry, I had to revert to a different plugin for the meantime, not to hurt sales.

    Have just reactivated here so you can check.

    I shall keep this live for the next few hours before reverting.

    Thank you

    Plugin Support Sravan Bhaskaravajjula

    (@bhshravankumar)

    Hello @allancaeg,

    I have tried to look into the issue, please refer to this screen recording. I guess you have disabled the plugin again, please create a staging website and share the product URL so that we can look into the issue without affecting your sales.

    Plugin Support Aamir

    (@aamiribsf)

    Hello?@allancaeg ,

    We haven’t heard from you for a while, so we will mark this thread as resolved.

    In case of any other queries, don’t hesitate to open a new thread.

    Best,

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Page display is delayed on mobile with this plugin active’ is closed to new replies.