page customize won't load after activating plugin

Can you email a temporary admin login to [email protected] so I can try to identify the source of the error?

i just gave you admin rights.
Hope you can help out.

I appear to be getting a white screen at the moment, and don’t have enough access to resolve it. To resolve it on your end, please:

1. Log in to your site’s FTP.
2. Delete the Styles plugin folders from wp-content/plugins/styles and wp-content/styles-twentytwelve

I’m a bit stumped as to the cause of your customize.php only showing some of the menu items —?from what I could tell when I did have access, the site was behaving as if it was running out of memory, even though there was memory available. I was not able to get any meaningful errors to display.

I’m releasing a potential fix in 1.1.5 that may resolve your issue. If it does not, you can also remove lines from customize.json to reduce the number of options to a number your host can handle.

For example, I was able to get all options to show and the preview to work by removing all sections from “Entry Content” on, or by removing all options of type “text”.

This may not be necessary, since the update handles text options more efficiently now.

You can find customize.json in the Styles add-on plugins. For example, wp-content/plugins/styles-twentytwelve/customize.json. It will only show over FTP; not in the WordPress editor.

Nevermind on the lockout, it appears that your host may have just been inaccessible for a few minutes. I’ll upgrade and test for you.

Looks like that fix didn’t work, so I’ve uploaded a compromise for you in a customized version of Styles: TwentyTwelve.

The version on your site now just has all text options commented out (disabled). This was an arbitrary selection to just pick enough options that it would get below whatever limit your host is setting.

If you open wp-content/plugins/styles-twentytwelve/customize.json over FTP, you’ll see that disabled options have their line start with /* and end with */. You can re-enable any of those options that you might want by disabling those characters, or save memory by adding those characters to other options.

This is only an issue in the customizer. When your site is displaying to users, Styles doesn’t take any memory at all.

I apologize that I can’t provide a more comprehensive solution. Without being able to contact your host to discuss what limits they might have on your plan that PHP is not reporting, I’m unable to do much else!

Thanks Paul, for your help.
I can only change colors now. I really would like to change font types and styles. Is that the part you switched off? Or isn’t that a functionality of this plugin at all?

That is the functionality I switched off. Please see the details in my last comment — you can selectively re-enable options in the file I referenced above, by removing /* and */ from the option lines you want.

Unfortunately, to have all settings enabled at once, you would need to migrate to a more full-featured host, such as Dreamhost, Bluehost, or WPEngine. Many hosts offer migration for free.