Page crashing

  • Resolved hheyhey568

    (@hheyhey568)


    11 months ago

    The above page opens well when we open from calculated field form but when we open from the above website URL , it never opens and crashes.

    Need your help to resolve this issue.

    regards,

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author codepeople

    (@codepeople)

    Hello @hheyhey568

    Thank you very much for using our plugin.

    Please insert the form shortcode with the iframe attribute in 1.

    [CP_CALCULATED_FIELDS id="54" iframe="1"]

    Best regards.

    Thread Starter hheyhey568

    (@hheyhey568)

    On desktop , the seems resolved thanks for your support but issue is same on phone and tablet.
    pls help

    Plugin Author codepeople

    (@codepeople)

    Hello @hheyhey568

    You are using LiteSpeed Cache. Please purge the website and browser caches.

    Best regards.

    Thread Starter hheyhey568

    (@hheyhey568)

    Hello,

    Even after purging the website , the page is still not loading on mobile and iPad. Is there any thing else we can do to resolve the issue?

    Please help

    Regards,

    Plugin Author codepeople

    (@codepeople)

    Hello @hheyhey568

    I tested your form on mobile and it worked fine. Please look at the screenshot image below:

    If you don’t want the iframe load to affect the page performance, you can insert the form shortcode with the asynchronous attribute:

    [CP_CALCULATED_FIELDS id="54" iframe="1" asynchronous="1"]

    Best regards.

Viewing 5 replies - 1 through 5 (of 5 total)
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