Page Counter

  • Resolved dadams76

    (@dadams76)


    5 years, 11 months ago

    I just installed the plugin. Upon playing with it, I my count go up. I went to that page and reset the count to “0”. I went back to my counter and it still registered my hits. I then excluded myself on the settings page. And retried it. It still registers myself. What am I doing wrong? Thanks.

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  • Afsana

    (@afsanamultanii)

    Hello @dadams76

    Thank you for your download with theDotstore.

    The problem is because the page counter are already stored in the Database, so we need to review the Database and will help you to refresh the same to make it Zero.

    Can you please share the Database details on theDotstore Support Ticket, and will help you to resolve this for you.

    Support Ticket

    I hope this information helpful to you. Please write to us for more details.

    Thank you. Happy to help.

    Hi @dadams76

    We hope your query gets resolved, we are closing this ticket at the moment. Please create a new one if you have any.

    Thank you.

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