Page cache not working since I updated the plugin

  • Resolved dichiarativo

    (@dichiarativo)


    5 years, 11 months ago

    I updated a number of plugins on my install.

    If I enable OPCode page cache on W3, the website just returns a blank page for non-logged in users. (ad admin, I get to see the correct site however).

    Thanks!
    Here are our system details.

    Server Modules & Resources:
    Plugin Version: 0.9.7.3
    PHP Version: 7.2.15-0ubuntu0.18.04.2;
    Web Server: Apache
    FTP functions: Installed (required for Self-hosted (FTP) CDN support)
    Multibyte String support: Installed (required for Rackspace Cloud Files support)
    cURL extension: Installed (required for Amazon S3, Amazon CloudFront, Rackspace CloudFiles support)
    zlib extension: Installed (required for gzip compression support)
    brotli extension: Not installed (required for brotli compression support)
    Opcode cache: Installed (OPCache)
    Memcached extension: Not installed
    Memcache extension: Not installed
    Redis extension: Not installed
    HTML Tidy extension: Not installed (required for HTML Tidy minifier support)
    Mime type detection: Installed (Fileinfo) (required for CDN support)
    Hash function: Installed (hash) (required for NetDNA / MaxCDN CDN purge support)
    Open basedir: Off
    zlib output compression: Off
    set_time_limit: Available
    SSH2 extension: Not installed (required for Self-hosted (FTP) CDN SFTP support)
    mod_deflate: Installed (required for disk enhanced Page Cache and Browser Cache)
    mod_env: Installed (required for disk enhanced Page Cache and Browser Cache)
    mod_expires: Installed (required for disk enhanced Page Cache and Browser Cache)
    mod_filter: Installed (required for disk enhanced Page Cache and Browser Cache)
    mod_ext_filter: Not installed (required for disk enhanced Page Cache and Browser Cache)
    mod_headers: Installed (required for disk enhanced Page Cache and Browser Cache)
    mod_mime: Installed (required for disk enhanced Page Cache and Browser Cache)
    mod_rewrite: Installed (required for disk enhanced Page Cache and Browser Cache)
    mod_setenvif: Installed (required for disk enhanced Page Cache and Browser Cache)
    Additional Server Modules
    New Relic
    PHP version: Supported
    Operating System: Supported
    Web Server: Supported
    WordPress Resources
    /var/www/html/.htaccess: OK
    /var/www/html/wp-content: OK
    /var/www/html/wp-content/uploads/2019/04: OK
    Fancy permalinks: /%postname%/
    WP_CACHE define: Defined (true)
    URL rewrite: Enabled
    Network mode: No

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello,
    Go to Performance>General settings, Page cache sub-box and change caching method. save all settings and purge caches.
    Next, go to your cPanel and delete the cache folder in your wp-content folder.
    See if the issue persists.

    Thread Starter dichiarativo

    (@dichiarativo)

    following your instructions and setting the cache method to BASIC, it still did not work.

    setting it to Enhanced, the page would first not work but then automatically reload to a working page..

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello,

    Make sure to delete the old cache. Via Cpanel, delete your wp-content/cache folder.

    Thread Starter dichiarativo

    (@dichiarativo)

    Thanks, that did the trick!

    (although last time I had deleted the cache from FTP after switching to basic.. but not after switching to enhanced).

    So should I just leave it on Enhanced disk, rather than OPCode/APC? Or can I try OPCode/APC in the future again? (seeing as it did used to work!)

    Thanks!

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello,

    Yes, you can leave it on Enhanced disk.
    You can also use OPCode/APC.

Viewing 5 replies - 1 through 5 (of 5 total)
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