Page Cache Issue

  • Resolved shezi168

    (@shezi168)


    2 years, 3 months ago

    We are facing an issue with the cache version of the page.
    We can’t see the updated page after some edits, even if we remove the browser cache and cookies.

    Could you please help us in this regard?
    Thank you.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author totalsoft

    (@totalsoft)

    Hello, dear shezi168.

    Please clear all the caches, check this case again and let us know about the outcome.

    We have checked and noticed that you are currently using the WP Rocket plugin. Conflict appears due to the WP Rocket cache plugin.

    Firstly, you can make a DB backup for your safety ” you can use Updraft Plus “.
    Then, please clear all the caches and let us know whether the issue persists or not.

    Please, make sure that it does not store a strong cache and that the webpage where the poll is located doesn’t become static(HTML).
    Check whether deactivate PHP cache is ticked from the settings of the cache plugin or not.
    If yes, then please deactivate it.

    Please clear all the caches, check this case again and let us know about the outcome.

    Thank You.

Viewing 1 replies (of 1 total)
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