Page Cache is not working, because: define(“WP_CACHE”, true); is not found

  • Resolved alainmelsens

    (@alainmelsens)


    1 year, 7 months ago

    Hello,
    I have moved a website from a local development environment on Windows IIS running PHP 8.2.9 to a Windows web server also running IIS and PHP 8.2.9 and now I keep getting this error message on the dashboard on the backend. Even though the wp-config is clearly writable and “define(“WP_CACHE”, true);” is clearly listed at the top. I have read on another similar question to run Diagnoze and everything is fine.
    What could have gone wrong?
    Thanks in advance for any help.

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Mustafa Uysal

    (@m_uysl)

    Hi @alainmelsens,

    That’s strange. Do you have any other environment file or prepended file that executes before wp-config?

    Thread Starter alainmelsens

    (@alainmelsens)

    Hi, thanks for your fast answer.
    Not that I suspect. The website does start up differently from a normal website. I mean it is set up so that the visitors or users immediately gets the login screen because it serves as a kind of cloud file upload application. Could this possibly be a reason?

    Plugin Author Mustafa Uysal

    (@m_uysl)

    Hi @alainmelsens,

    It could be the reason, but it is hard to say anything without having details about your setup. Is the “cloud file upload application” a different software? Or it’s a custom functionality with WordPress?

    Is the WordPress located in a subdirectory? (eg: example.com/wp)

    It would be great if you can share site health info (WP Admin > Tools > Site Health > Info)

    Regards,

    Thread Starter alainmelsens

    (@alainmelsens)

    Hi,
    The WordPress CMS does work through a sub-domain, such as https://sub.domain.com. Could this be a cause in that case?
    I do want to share you that “site health info” but could it possibly be through an email address? I’d rather not share this publicly.
    Thanks for understanding.

    Plugin Author Mustafa Uysal

    (@m_uysl)

    Hi @alainmelsens

    You can send site health info to [email protected]

    Thread Starter alainmelsens

    (@alainmelsens)

    Hi,
    I have just sent you the site health info by email.
    I hope that might help you find the cause of the error?
    Thanks in advance.

    Plugin Author Mustafa Uysal

    (@m_uysl)

    Hi @alainmelsens

    I couldn’t hear back from you to the latest email; could you check it, please?

    Thanks!

    Thread Starter alainmelsens

    (@alainmelsens)

    Hi Mustafa,

    I did reply by email a moment ago.

    Thanks.

    Thread Starter alainmelsens

    (@alainmelsens)

    In the end, the Powered Cache plugin does work and the meding is redundant or can just be ignored. Especially in my case.
    Thanks in advance for the quick support.

Viewing 9 replies - 1 through 9 (of 9 total)
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