• I have been using Paddle for EDD for almost 1 year. But my customer facing an issue with paddle. They are trying to pay but every time message triggers
    “Error: Payment link generation failed. Please contact support or try again.”
    Also, error showing in the console

        function checkoutProcess(checkout_data) {
            if (checkout_data.payment_status === 'pending') {
                // check the test mode, if so, then set the Environment to Sandbox
                if (checkout_data.test_mode) {
                    Paddle.Environment.set('sandbox');
                }

    Uncaught TypeError: Cannot read properties of undefined (reading ‘payment_status’)

    I’m losing my revenue please fix this issue

    • This topic was modified 1 year, 10 months ago by Sharaz Shahid.

    The page I need help with: [log in to see the link]

  • The topic ‘Paddle is not working as expected.’ is closed to new replies.